Center: Definition and additional resources from BNET
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BNET Business Dictionary

Business Definition for: Center

  • a department, area, or function to which costs and/or revenues are charged

Wiktionary Definition for: Center

  • geometry The point on a line that is midway between the ends.
  • geometry The point in the interior of a circle that is equidistant from all points on the circumference of the circle.
  • geometry The point in the interior of a sphere that is equidistant from all points on the surface of the sphere.
  • geometry The point in the interior of any figure of any number of dimensions that has as its coordinates the arithmetic mean of the coordinates of all points on the perimeter of the figure.
  • A place where some function or activity occurs.
  • Ex:''shopping center''
  • Ex:''convention center''
  • A topic that is particularly important in a given context.
  • Ex:''the center of the controversy''
  • Ex:''the center of attention''
  • basketball The player, generally the tallest, who plays closest to the basket.
  • Icehockey The forward that generally plays between the left wing and right wing and usually takes the faceoffs.
  • fb The person who holds the ball at the beginning of each play.
  • Of, at, or related to a center.
  • To cause (an object) to occupy the center of an area.
  • To cause (some attribute, such as a mood or voltage) to be adjusted to a value which is midway between the extremes.
  • To concentrate on (something), to pay close attention to (something).

Additional Resources

Expanding Or Eliminating The Physical Borders Of The Call Center
Let's say you're an established company, and you've just decided to move your existing call center and therefore must do a lot of rehiring, or you've decided to start a call center for the first time. Perhaps you've even decided to outsource your call center services to an outside provider....
Tags: Borders Books & Music, call-center, company
Research articles 2006-10-01
Examining the health of your call center
The first step toward delivering world-class customer service in today’s environment is to separate the different components that contribute to a successful call center, and evaluate your performance in each area. This tutorial introduces the Contact Center Model, which breaks the call center into its five key components – Strategy,...
Tags: Software, Enterprise Software, It Operations, Customer Relationship Management (CRM), Call Centers, Contact Center Model, Health Care, Contact Center, Call-center
White papers 2003-01-01
Server-Desktop Solution Center Named IBM-Certified BladeCenter and Storage Solution Center Facility
IBM recognizes data solution center at Devon IT, CentriServ headquarters as Pennsylvania's first "Center for Excellence"
Tags: IBM Corp., IBM eServer BladeCenter, storage
Research articles 2008-02-26
Staples.com launches business services - Brief Article
FRAMINGHAM, MASS. -- Staples.com announced that its comprehensive Solution Center is now available on its Business Services site. The new Web Center, Marketing Center and Business Printing Center aim to help small businesses save time and money building, marketing and supporting their business. Each center provides an extensive selection of...
Tags: business service, Staples Inc.
Research articles 2001-06-04
Lightbridge to Streamline Call Centers; Closing Broomfield Call Center Operation to Gain Operating Efficiency
BURLINGTON, Mass. -- Lightbridge, Inc. (NASDAQ: LTBG), a leading analytics, decisioning and e-commerce company, today announced that it will close its Broomfield, Colorado Call Center January 28, 2005. Affected in the decision to distribute the Broomfield call center business to the other Lightbridge facilities are about 40 call center personnel,...
Tags: call-center, Streamline
Research articles 2005-01-14
Dell R&D center opens in Shanghai
PC giant Dell's first research and development center outside the Untied States has been established in Shanghai, the major industrial and business center in China.
Tags: Dell Computer Corp.
Research articles 2003-04-08
MetLife's Customer Response Center Recognized for World-Class Customer Service; Earns ''Center of Excellence'' Certification
NEW YORK -- MetLife, Inc. announced today that its Customer Response Center has earned the prestigious designation of "Certified Center of Excellence" by Purdue University's Center for Customer-Driven Quality in conjunction with BenchmarkPortal. Center of Excellence certification is based on a contact center's ability to exceed rigorously validated, objective performance...
Tags: MetLife Inc.
Research articles 2005-10-20
N.J. realty firm buys Baltimore shopping center
The once-ailing Parkway Crossing Shopping Center in Baltimore County, which received a second wind in February when Home Depot moved in, has been sold for $16 million. Wharton Realty Group Inc., a Sea Girt, N.J.-based real estate company, purchased the 37- year-old Parkville strip shopping center on May...
Tags: Home Depot Inc., tenant
Research articles 2002-06-19
Cox Communications moves Kenner service center to Elmwood
Cox Communications will close its customer service center at 2326 Williams Blvd. today and relocate the center to Elmwood Monday at 338 Edwards Ave. Store hours will be 8 a.m. to 6 p.m. weekdays. Customers will be able to pay bills, subscribe to new services and pick up or...
Tags: Cox Communications Inc.
Research articles 2006-12-15
Deploying an End-to-End Small Call Center Software Solution
This paper covers key topics to look at while evaluating one's call center software solution, key features that one may not know about, and ways to make sure one's call center software solution comes in under budget, and on time. Choosing a call center software vendor is no easy task,...
Tags: It Operations, Customer Relationship Management (CRM), Call Centers, Software Solution, Call-center, Software, Enterprise Software
White papers 2005-06-28
William F. Ryan Community Health Center: New York, NY
The William F. Ryan Community Health Center Ryan Center is a Public Health Section 330 Community Health Center that has provided comprehensive primary and preventive health services to medically underserved residents of Manhattan for nearly 35 years. The Ryan Center is located in Manhattan, New York at the crossroads of...
Tags: Benefits, Healthcare, Vertical Industries, Ryan Center, Manhattan, Enterprise Software, Software, Human Resources, Health Care, New York, Boston University
Case studies
Nuasis Introduces Solution to Improve Contact Center Efficiency with Salesforce.com; NuContact Center Achieves Pure IP Integration with Salesforce.com
MOUNTAIN VIEW, Calif. -- Nuasis Corporation, the IP contact center company, today announced a partnership that integrates the Nuasis NuContact Center with salesforce.com's on-demand CRM application. The NuContact Center is tightly integrated with Salesforce.com via the sforce on-demand platform and is immediately available to salesforce.com customers.
Tags: IP, Salesforce.com Inc.
Research articles 2004-11-02
NASA officials creating science and technology center
The National Space Science and Technology Center-a venture that will bring together scientists, engineers and educators-became reality recently in Montgomery, Alabama, as Alabama Governor Don Siegelman and Art Stephenson, the director of NASA's Marshall Space Flight Center in Huntsville, formally endorsed a partnership agreement to operate the new center.
Tags: NASA
Research articles 2000-11-01
Call Center Leaders Share Input On Talent Troubles In The Call Center
From the executive summary: ‘Every call center leader knows how critical agents are to keeping productivity and customer satisfaction levels high. This is not just any job-it requires special attention, patience, smarts, and social skills that aren’t easy to come by and often even harder to keep.’ The paper examines...
Tags: Enterprise Software, Software, It Operations, Customer Relationship Management (CRM), Call Centers, Leader, Call-center, Talent
White papers 2003-09-01
Contact Center Knowledge Management - New Relevance and Best Practices for Today's Business Environment
Today's contact centers operate in a challenging economic reality that makes it imperative to do more--and better--with less. The contact center manager now deals with training, global outsourcing, and other critical issues, including the transformation of the call center from a cost center to a profit center. This paper explores...
Tags: Enterprise Software, It Operations, Customer Relationship Management (CRM), Call Centers, Best Practice, Contact Center, Environment, Software
White papers 2004-08-01
Experts from AFCOM's Data Center Institute Available to Discuss Data Center Energy Crisis; MySpace.com Outage Tied to Data Center Power Loss Puts Issue in National Spotlight
ORANGE, Calif. -- For the data center industry, power consumption and availability are arguably two of its most pressing concerns. To assist journalists covering the topics, experts from AFCOM's Data Center Institute are available as sources to address the array of related perspectives: industry overview, end-user, and solution provider.
Tags: data center, MySpace
Research articles 2006-07-27
OKC's Ford Center, Cox Convention Center receive top award
Ford Center and Cox Business Services Convention Center in Oklahoma City received Facilities Magazine's Prime Site Award. The award honors the top entertainment venues for 2006.
Tags: Cox, Ford Motor Co.
Research articles 2007-07-31
Maimonides Medical Center Appoints Jay S. Cooper, M.D., as Director of Its Cancer Center, Chair of the New Radiation Oncology Department; Maimonides Is Developing the Only Full-Service Clinical Cancer Program in Brooklyn, N.Y.
Byline: Maimonides Medical Center Byline: Maimonides Medical Center
Tags: Cooper
Research articles 2004-10-26
Remodeling an Active Data Center: Management, Planning & Communications Mitigate Risks During the Project
Remodeling an active data center presents a balancing act of maintaining the business standard of 24/7 uptime and completing the data center remodeling project. While a person may have commissioned his or her data center remodeling project for a number of reasons, the fear that a data center remodeling project...
Tags: Storage, Data Center, Data Management, Hardware, Data Centers
White papers 2005-10-14
Bidding is becoming heated for Sycamore Center, a 350,000-sf power center in Cincinnati
Bidding is becoming heated for Sycamore Center, a 350,000-sf power center in Cincinnati. The property, which was originally expected to receive bids around $50 million, is now drawing offers just over $60 million. At that price, the buyer's initial annual yield would be a mere 6.75%--an unusually low return for...
Research articles 2004-05-05
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