BNET Business Dictionary
Business Definition for: Communication Skills
- skills that enable people to communicate effectively with one another. Effective communication involves the choice of the best communications channel for a specific purpose, the technical knowledge to use the channel appropriately, the presentation of information in an appropriate manner for the target audience, and the ability to understand messages and responses received from others. The ability to establish and develop mutual understanding, trust, and cooperation is also important. More specifically, communication skills include the ability to speak in public, make presentations, write letters and reports, chair committees and meetings, and conduct negotiations.
Additional Resources
- Develop Your Interpersonal Communication Skills
- With good, solid, interpersonal communication skills, you will be more likely to succeed in both your marriage and in your career. What are some of these skills? Take a look at any basic interpersonal communication book and read the titles of the chapters. You'll see perception, listening, language, emotions, non-verbal...
- White papers 2007-06-21
- Develop Your Interpersonal Communication Skills For Success At Work And At Home
- As a business owner, you probably haven't done this in a while, but take a quick peek at the job postings in the paper or at one of the online career search sites. What is the one skill required of almost every job? GOOD INTERPERSONAL COMMUNICATION SKILLS. What is the...
- White papers 2007-07-08
- Emotional Intelligence - Business Communication Skills Training - Tip# 3: Empathy
- Business communication skills have been taught for centuries yet empathy skills, especially the ones developed by Dr. Marshall Rosenberg must be the most powerful. Why use empathy communication skills in your conversations with customers, management and employees? What other skill do you know that builds trust in seconds, really helps...
- White papers 2008-11-30
- Using Live And In-Person Training Can Boost Employee Communication Skills
- Communication is a vital skill needed by every employee in your organization. Employees need to communicate effectively in several different ways in order to perform their jobs well. Be it giving presentations or other manner of offering ideas, having excellent communication skills is the key to success. If you are...
- White papers 2007-07-24
- Required Interpersonal Communication Skills for Leadership Coaching
- Communicating effectively as a leader is not only required, it is expected for leading others. However, many leaders miss the mark on connecting with their followers because of lack of interest in other's ideas and opinions, out dated management styles, and the inability to work with others. Great leaders consistently...
- White papers 2005-08-05
- Mastering Interpersonal Communication Skills
- Effective interpersonal communication skills are essential to social interaction, and to the building and maintenance of all relationships. Poor communication skills can cause irrevocable damage to relationships; affecting productivity, satisfaction, performance, morale, trust, respect, self confidence, and even physical health. Many people have not learned to communicate effectively with respect...
- White papers 2008-02-21
- 75% of organisations find lack of user awareness hurts security programme effectiveness, according to META Group research; Communication skills are critical for IT security staff.
- M2 PRESSWIRE-2 October 2003-META GROUP: 75 of organisations find lack of user awareness hurts security programme effectiveness, according to META Group research; Communication skills are critical for IT security staffC1994-2003 M2 COMMUNICATIONS LTD RDATE:10012003 Fleet, Hampshire -- Employees working in IT...
- Research articles 2003-10-02
- Counselling-Based Communication Skills
- Counselling incorporates a wide variety of areas that apply to many different environments and situations. Understanding human behaviour and enabling or improving communication are essential in interacting positively with others. This view has been increasingly accepted by businesses and organisations, especially in terms of its contribution in improving productivity. There...
- White papers 2006-09-11
- Job Hunting For Women Demands Improved Communication Skills!
- When it comes to job hunting for women, getting ahead in the job marketplace or on the job is a special challenge. It shouldn't have to be that way. But, until the rules change, successful job hunting for women depends on how well you learn to go with the flow....
- White papers 2008-01-01
- Japanese researchers help robots brush up communication skills
- TOKYO AFP — Japanese researchers said Wednesday they had developed a new system that would allow robots to learn their own communication skills and conversation patterns. The National Institute of Information and Communications Technology said the system, which it described as a world first, allows robots to move beyond...
- Research articles 2007-06-13
- Incorporating Emotional Intelligence (EQ) Skills Into The Engineering Curriculum To Facilitate Communication Competences
- Utilising skills in Emotional Intelligence EQ can facilitate the development of communication competences, which are considered to be a fundamental aspect in the education of engineers, especially by senior international engineering bodies. EQ impacts significantly on the acquisition and expression of communication skills, including listening skills. Likewise, self-actualisation can affect...
- White papers 2004-12-03
- Going beyond MTV to compelling communication. (Column)
- Good communication skills are vital to insurance industry personnel. There are three steps involved in becoming a better communicator, grasping every opportunity to speak in public, consciously using communication skills in every situation and making sureGood communication skills are vital to insurance industry personnel. There are three steps involved in...
- Research articles 1995-02-06
- Developing leaders' communication skills at Diageo
- In 2003, Diageo began implementing leadership communication workshops for its senior leaders. While finding innovative ways to address leaders' communication styles, behaviors and skills is a difficult task, the communication team have been able to get leIn 2003, Diageo began implementing leadership communication workshops for its senior leaders. While finding...
- Research articles 2005-11-01
- Top business schools see value of communication skills
- What's this? Listening skills, communication strategy, corporate identity, media training and even writing skills being taught by top MBA schools, right along side quantitative analysis, production theory and finance? In their efforts to better reflect the needs of industry, leading business schools are now incorporating the "soft" management...
- Research articles 1996-10-01
- Clear channels: are there communication stoppers in your business?(People+Skills)
- A research study quoted in the book Developing Management Skills, by David Whetten and Kim Cameron, found that effective interpersonal communication was judged to be the most important managerial skill to master for business owners or managers who truly want to build a strong company. ...
- Research articles 2005-02-01
- Using NLP to Improve Your Management Skills
- Have you ever wondered why you don't get along with particular employees, why some members of your team don't follow to your instructions, or why, when you think you're approaching something correctly, it just doesn't have the desired effect? NLP, Neuro Linguistic Programming, is fundamentally about making sense of how...
- Articles 2007-12-17
- Six Keys to Better Communication and Better Financial Performance
- Our recent post centered on a Harvard Business Review IdeaCast about what skills managers were missing got a lot of attention. Managers, it seems, want to know what's more important--soft communication skills or more hard-hosed traits like perseverance? Global Consulting firm Watson Wyatt weighed in yesterday with its 2007/2008 Communication...
- Blog posts 2007-12-05
- Executive Communication Coaching Is on the Rise!
- Formalized business education and training tend to pay little attention to advancing an individual's communication skills. Even though more and more companies are acknowledging that organizational communication plays a vital role in strengthening competitiveness and ensuring economic success, many managers remain ineffective communicators. The article reveals that the effective communication...
- White papers
- Women and Communication: Measuring Effectiveness and Efficiency in Intra-And Intergender Communication
- Equal job opportunities for women and men are a desirable objective, yet this objective does not seem to be realized up to now. One reason for the existing imbalance can already be found in the process of personnel selection. With an equal number of male and female applicants, HR managers...
- White papers 2006-06-21
- How To Improve Your Interpersonal Communication Management Skills
- A leader in the business world must understand interpersonal communication skills to make his views known to others. While some people are natural communicators, others may feel hopelessly ineffective when exchanging ideas, instructing others and delivering important messages in a business setting. Everyone has room to improve his interpersonal communication...
- White papers 2009-01-01
