BNET Business Dictionary
Business Definition for: Conflict Management
- the identification and control of conflict within an organization. There are three main philosophies of conflict management: all conflict is bad and potentially destructive; conflict is inevitable and managers should attempt to harness it positively; conflict is essential to the survival of an organization and should be encouraged.
Additional Resources
- Blackwell Publishing has begun the publication of "Negotiation and Conflict Management," a new journal that publishes fundamental research on conflict and conflict management across levels, including organizational conflict, interpersonal and i
- Blackwell Publishing (Malden, MA) has begun the publication of "Negotiation and Conflict Management," a new journal that publishes fundamental research on conflict and conflict management across levels, including organizational conflict, interpersonal and inter-group conflict, environmental conflict, crisis negotiations, political conflict, cross-cultural conflict, and mediation and arbitration. The official journal of...
- Research articles 2008-04-01
- Are Your Organization's Conflict Management Practices An Integrated Conflict Management System?
- An Integrated Conflict Management System ICMS is a conflict resolution framework that encompasses the day-to-day conflict management approaches. The ICMS provides a holistic conflict prevention and control mechanism for the entire organization. The paper provides a checklist that assesses the gaps between an organization's conflict management practices and an ICMS....
- White papers 2003-01-01
- Blackwell Publishing , a unit of John Wiley & Sons, has begun the publication of "Negotiation and Conflict Management Research" with a February issue
- Blackwell Publishing (Malden, MA), a unit of John Wiley & Sons, has begun the publication of "Negotiation and Conflict Management Research" with a February issue. The official journal of the International Association for Conflict Management, the new title publishes basic research that focuses on conflict and conflict management across levels,...
- Research articles 2008-05-01
- Blackwell launches "Negotiation and Conflict Management".
- Blackwell Publishing (Malden, MA) has begun the publication of "Negotiation and Conflict Management," a new journal that publishes fundamental research on conflict and conflict management across levels, including organizational conflict, interpersonal and inter-group conflict, environmental conflict, crisis negotiations, political conflict, cross-cultural conflict, and mediation and...
- Research articles 2008-02-01
- Organizational Conflict Management- What's A System?
- Conflict is a state of opposition between two or more individuals. Conflicts, invariably, arise between individuals at the workplace. Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. Recent years have seen radical changes in conflict...
- White papers 2003-03-01
- How Fair Is Your Conflict Management System?
- Many practitioners and commentators have provided advice on developing effective conflict management systems in the workplace. But are these conflict management systems fair to all workplace participants? And is it even possible to measure fairness in conflict management systems? This paper proposes that workplace fairness is both measurable and achievable...
- White papers 2007-03-01
- Three Faces Of Conflict Management
- What is conflict management? The Merriam-Webster Collegiate dictionary states a conflict to be; a mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. The word management means; the conducting or supervising of something as a business. If both of these explanations were combined, the...
- White papers 2008-12-30
- Measuring Conflict: Both The Hidden Costs and the Benefits of Conflict Management Interventions
- While conflict may be a constant, paradigms to explain conflict in organizations have changed. Systems thinking or chaos theory is the latest paradigm that has been used to understand organizational conflict. The demise of the mechanistic worldview allows us to contemplate how organizations deal with conflict through a fresh set...
- White papers 2002-08-01
- Steps For Setting Up An Effective Conflict Management System
- Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. A conflict management system provides the employees with the understanding, skills, and structure to handle conflicts early and effectively and to prevent costly escalation. The paper examines...
- White papers 2000-09-01
- Successful Team Conflict Management Strategies
- Conflict management takes effort, but if you're able to follow a few team conflict management strategies like sticking to the facts and keeping everyone focused on solutions, the effort will make the team stronger. Businesses use teams to leverage the combined skills, knowledge and experience of employees with differing backgrounds...
- White papers 2009-01-01
- Three Types Of Conflict Management That Work
- Workplace conflict is commonplace, but managers who can incorporate certain types of conflict management strategies that work will soon be able to achieve their goals and minimize disruptions. Managers will successfully eliminate conflicts and turn the situation into a problem-solving opportunity that will ultimately benefit the entire office. Collaboration is...
- White papers 2009-01-01
- First Component Of An Integrated Conflict Management System: Dispute Resolution Models
- An Integrated Conflict Management System ICMS is a conflict resolution framework that encompasses the day-to-day conflict management approaches. The ICMS designed to provide an organization with an all-encompassing set of practices that help to prevent, manage, and resolve destructive conflict, and to foster healthier workplaces and work relations. The paper...
- White papers 2003-04-01
- The Role Of Law In Conflict Management
- Conflict is a state of opposition between two or more individuals. Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. Law provides a variety of means for the non-violent resolution of conflicts. The paper explores the...
- White papers 2003-01-01
- Conflict Management Systems: A Methodology For Addressing The Cost Of Conflict In The Workplace
- Conflict arises between individuals due to a clash of divergent ideas and perspectives. The inability to resolve conflicts at the workplace leads to unrestrained loss of organizational time and resources. The Conflict Management System CMS is designed to provide the organization with an all-encompassing set of practices that help to...
- White papers 2002-09-01
- Team Conflict Management Strategies For The Workplace
- Team conflict can disrupt an entire organization's productivity. Effective team conflict resolution strategies help people communicate and work together more effectively. Such conflict management strategies provide the knowledge and skills, and build the interpersonal relationships, that enable success. Productivity can be restored and actually enhanced as team members learn to...
- White papers 2009-01-01
- When Conflict Management Styles Clash
- When conflict management styles clash, it can make trouble for the employees involved, as mixed messages are sent, and the situation may not be resolved in the most effective and timely manner. Conflict management, or the way someone chooses to respond to a situation, can be handled in several different...
- White papers 2009-01-01
- Report on Competencies in Conflict Management Systems Design
- As organizations become increasingly interdependent and experience rapid change both internally and externally, they inevitably encounter diverse and complex challenges. Failure to deal with such challenges in a constructive way can pose a significant drain on human and financial resources. A proactive approach to managing conflict can clarify issues, interests,...
- White papers 2003-12-09
- The 'Truthiness' Virus Has Infected the Conflict Management Field
- Truthiness aids many lawyers to think of mediation as essentially the same as the familiar case settlement conference, merely renamed. They have not bothered to consider how it might be separate and apart in purpose, strategies or necessary skill training which might be discomforting. Many have gravitated to the conflict...
- White papers 2006-09-01
- Download new conflict management book
- Helping Others Resolve Differences: Empowering Stakeholders, by the University of California's Gregorio Billikopf, describes a conflict between coworkers, and the skills and methods used to successfully resolve it. To download the book for free or order a hard copy for $5, go to cnr.berkeley.edu/ucce50/ag-labor/ and click on "Conflict Management Book."
- Research articles 2004-08-01
- Redefining Conflict Management Systems Options
- This paper explores system options for managing conflict in the non-union workplace. This is intended to build upon the work done by others in this area by seeking to categorize the conflict management options as interest-based, rights-based, power-based or communication-based. "Interest-based" options focus on uncovering and meeting the interests of...
- White papers 2007-01-01
