BNET Business Dictionary
Business Definition for: Crisis Management
- actions taken by an organization in response to unexpected events or situations with potentially negative effects that threaten resources and people or the success and continued operation of the organization. Crisis management includes the development of plans to reduce the risk of a crisis occurring and to deal with any crises that do arise, and the implementation of these plans so as to minimize the impact of crises and assist the organization to recover from them. Crisis situations may occur as a result of external factors such as the development of a new product by a competitor or changes in legislation, or internal factors such as a product failure or faulty decision making, and often involve the need to make quick decisions on the basis of uncertain or incomplete information.
- See also Disaster Management
Additional Resources
- Planning a Crisis Management Strategy
- When companies experience a major problem that threatens their business, they need to react quickly and effectively to protect their reputations. Providing clear information to customers and the media can build support and help the company to recover quickly. An important part of the process is having a crisis management...
- Articles 2007-11-02
- Crisis Management - An Outline for Survival
- The article states that crisis management is a plan that works to minimize the potential damage of a crisis, and in some cases can be effective in eliminating a potential crisis altogether. It is said to be a two-pronged exercise created by the crisis management team. The first is the...
- White papers 2003-01-01
- Crisis Management
- Crisis Management is one of the most consuming issues of the 21st Century. Crisis can threaten Crisis Management is one of the most consuming issues of the 21st Century. Crisis can threaten the very continuity of businesses today. Even an abundance of resources and archives of experiences cannot ensure a...
- White papers 2003-01-01
- Check List For Crisis Management Planning
- Anything that tends to have an adverse impact on an organization is termed as crisis. In crisis, a company must devise effective crisis management plans. Major elements of effective management planning include the identification of a crisis management team, an assessment of the crisis scenarios, the development of a crisis...
- White papers 2003-01-01
- Six Steps to Crisis Management
- Less certain is what will happen when that day dawns. Mankind has never before faced a problem of the type and magnitude of the crisis. The problem is global and pervasive. It affects everyone -- governments, businesses and individuals. With the scope, it is difficult to predict exactly what...
- White papers 2003-01-01
- Engaged, Empathetic Approach Best for Crisis Management, says Kellogg's Diermeier
- Kellogg's Daniel Diermeier teaches MBAs the tools they will need to navigate their businesses through many non-market challenges, including ways to manage stakeholders and deal with special interest groups which we discussed last week. Today we look at another area of his research and teaching: crisis and reputation management....
- Blog posts 2009-05-06
- The Guide To Crisis Management
- The article discusses how to prepare for a crisis. The Guide to Crisis Management utilizes a step-by-step approach to assist chapters experiencing any type of crisis situation. It discusses points to consider before reading through the Guide to Crisis Management and prior to developing a crisis management plan. Some of...
- White papers 2003-01-01
- Developing An Effective Crisis Management Plan For A Corporation
- From the executive summary: ‘All companies should anticipate that a crisis will inevitably occur regardless of the nature of their business and should ensure that they have a comprehensive crisis management plan in place to deal with it. The primary purpose of every crisis management plan should be to establish...
- White papers 2002-03-02
- Crisis Management: Tips To Help You Prevent An Avoidable Workplace Crisis
- The paper outlines some tips to prevent crisis at the workplace. It focuses on the crisis management within the operations of an organization. Many people think about crisis management when the crisis is actually happening. On the other hand, proactive planning for the crisis can greatly reduce its ill effects....
- White papers 2003-01-01
- Time Management Tip: Do You Lead By Crisis Management?
- Is your management style whether self-management or managing a team the root of your time management issues? Crisis management is a management style that is consistently driven by uncontrolled external issues. This management style reacts to crisis rather than proactively predicting and planning to prevent crisis. The reason you get...
- White papers 2007-10-21
- Ball State University Crisis Management Protocol
- This crisis management procedure establishes a protocol for deployment of Ball State University's crisis management team and defines the roles and responsibilities of the members of that team. A crisis is defined as any unplanned event that significantly threatens the health and welfare of multiple members of the Ball State...
- White papers 2003-01-01
- On Crisis Management And Rehearsing A Plan
- Every organization ought to make swift and sound decisions while in crisis. Good decision-making is essential for successful implementation of the crisis management plan. Hence, it is important for organizations to take the right decision at the right time. It has been observed that the events, which are covered by...
- White papers 2003-01-01
- ERA: Real-life crisis simulation heads ERA Crisis Management Workshop agenda.
- M2 PRESSWIRE-21 April 1999-ERA: Real-life crisis simulation heads ERA Crisis Management Workshop agenda C1994-99 M2 COMMUNICATIONS LTD RDATE:200499 The 1999 Crisis Management Workshop of the European Regions Airline Association ERA will include a whole day devoted to a Crisis Simulation Exercise...
- Research articles 1999-04-21
- Crisis Management Series: A Primer for Crisis Management
- A business facing a crisis is compromised much as a human body diagnosed with a critical condition is weakened. Crisis management is a natural extension of risk management. Risk management focuses on strategies for mundane as well as urgent matters, and crisis management focuses on the most dramatic events and...
- White papers 2002-01-01
- Acute Issues & Crisis Management
- No organisation is immune from the threat of a crisis. No organization is immune from the threat of a crisis. At Chelgate, one estimate that more than 75% of good crisis management takes place before the crisis has arisen. Effective recovery has its roots in prudent preparation. In the intense...
- White papers 2003-01-01
- The Crisis Management Organizertm and Violence Management in Your Organisation: Tools and Resource Guide For Business and Government
- Now, in the twenty first century, employers and human resource managers must realize that it is no longer business as usual, that it will never be business as usual, and, in fact, there is now a new cost to doing business in America—the cost of countering terrorism. Therefore, business owners...
- White papers 2003-01-01
- Crisis Management Plan: Texas A&M University-Texarkana
- "Emergency Management is normally divided into four parts: mitigation, preparedness, response, and recovery. Mitigation might be best described as those measures taken to avoid crises or prevent small emergencies from becoming large crises. Preparedness is the development of plans and procedures necessary to enable the effective and efficient use of...
- White papers 2003-08-01
- Crisis Management Plan-South Dakota State University
- Clearly, the purpose behind every school crisis management plan is the safety, health, and well-being of the students and school personnel. Thus, when needed, schools must be prepared to respond to situations of crisis with appropriate and timely reactions. A "crises" may take a variety of forms within the school....
- White papers 2003-01-01
- Crisis Management: Do I Have Your Attention?
- A crisis is an unpredictable and unstable situation that can have dangerous consequences for an organization. It is imperative to proactive plan for the impending crisis. This enables mitigation of the loss due to the crisis. Efficient media management is yet another important aspect of crisis management. The paper examines...
- White papers 2003-01-01
- Crisis Management Vs. Crisis Communication
- The difference between crisis management and crisis communications and the new term of business continuity needs to be clarified. Where does a person draw the line between management and communications in a crisis? As a matter of fact, a person will be doing everything he can to coordinate the management,...
- White papers
