Crisis Management: Definition and additional resources from BNET
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BNET Business Dictionary

Business Definition for: Crisis Management

  • actions taken by an organization in response to unexpected events or situations with potentially negative effects that threaten resources and people or the success and continued operation of the organization. Crisis management includes the development of plans to reduce the risk of a crisis occurring and to deal with any crises that do arise, and the implementation of these plans so as to minimize the impact of crises and assist the organization to recover from them. Crisis situations may occur as a result of external factors such as the development of a new product by a competitor or changes in legislation, or internal factors such as a product failure or faulty decision making, and often involve the need to make quick decisions on the basis of uncertain or incomplete information.
  • See also Disaster Management

Additional Resources

Check List For Crisis Management Planning
Anything that tends to have an adverse impact on an organization is termed as crisis. In crisis, a company must devise effective crisis management plans. Major elements of effective management planning include the identification of a crisis management team, an assessment of the crisis scenarios, the development of a crisis...
Tags: Crisis Management
White papers 2003-01-01
Crisis Management: Do I Have Your Attention?
A crisis is an unpredictable and unstable situation that can have dangerous consequences for an organization. It is imperative to proactive plan for the impending crisis. This enables mitigation of the loss due to the crisis. Efficient media management is yet another important aspect of crisis management. The paper examines...
Tags: Crisis, Crisis Management, Media Management
White papers 2003-01-01
A Guide To Developing Crisis Management Plans
Most organizations often fail to deal with a crisis because they do not have a proper crisis management plan in place. Crisis management plan provides guidelines for practical communications system that is applicable for any crisis. The plan should be judiciously used in the event of crisis. Crisis management plan...
Tags: Crisis Management Plan, Crisis Management
White papers 2003-01-01
Crisis Management: Tips To Help You Prevent An Avoidable Workplace Crisis
The paper outlines some tips to prevent crisis at the workplace. It focuses on the crisis management within the operations of an organization. Many people think about crisis management when the crisis is actually happening. On the other hand, proactive planning for the crisis can greatly reduce its ill effects....
Tags: Crisis, Workplace, Crisis Management
White papers 2003-01-01
Crisis Management - An Outline for Survival
The article states that crisis management is a plan that works to minimize the potential damage of a crisis, and in some cases can be effective in eliminating a potential crisis altogether. It is said to be a two-pronged exercise created by the crisis management team. The first is the...
Tags: Crisis Management, Crisis
White papers 2003-01-01
Issues Management
Crisis involves an unpredictable situation with dangerous consequences. A crisis, if not handled carefully, can have disastrous effects on an organization. Crisis communication is the activity of communicating the exact picture of the crisis to the public. The role of crisis communication is significant in the crisis management process. Issues...
Tags: Marketing, Crisis, Pearson Education Inc., Crisis Management, Corporate Communications, Crisis Communication
Presentations 2001-01-01
The Guide To Crisis Management
The article discusses how to prepare for a crisis. The Guide to Crisis Management utilizes a step-by-step approach to assist chapters experiencing any type of crisis situation. It discusses points to consider before reading through the Guide to Crisis Management and prior to developing a crisis management plan. Some of...
Tags: Article, Crisis Management
White papers 2003-01-01
Plan To Profit From An Economic Crisis
All companies should make sure that their crisis management plan is in place, whenever a crisis strikes. However, crisis management plan is not simply a pre-requisite for protecting a company’s cash flow, which is the lifeblood of every business. Crisis management plan also enables an organization to capitalize on its...
Tags: Crisis Management, Crisis Management Plan
White papers 2003-01-01
Crisis Management Vs. Crisis Communication
The difference between crisis management and crisis communications and the new term of business continuity needs to be clarified. Where does a person draw the line between management and communications in a crisis? As a matter of fact, a person will be doing everything he can to coordinate the management,...
Tags: Crisis Communication, Crisis Management, Corporate Communications, Marketing
White papers
Why Law Firms Need A Crisis Plan
A crisis is an unstable situation during which an organization goes through an uncertain and difficult period. An efficient crisis management framework is imperative to be put in place to overcome the crisis. Crisis communication forms an important part of the crisis management framework. The paper examines issues involved and...
Tags: Crisis Management, Crisis Management Framework, Crisis Communication, Crisis, Corporate Communications, Marketing
Presentations 2003-01-01
Crisis Intervention
Crisis involves unpredictable occurrence of events that have the potential to damage the resources, productivity, and reputation of an organization. Efficient crisis management is important for minimizing the impending damage due to the crisis. The paper examines different theories of crisis and discusses various models of crisis management. The characteristics...
Tags: Crisis Management, Crisis, University Of Texas
Presentations 2003-01-01
What to Do Before and During a Crisis
Article shares the advice on the steps to be taken before a crisis and during a crisis. It advises to not confuse crisis communications with crisis management. Unless crisis communications is part of a larger program of crisis management, it will fail miserably. Unlike crisis communications, which is mainly reactive...
Tags: Corporate Communications, Marketing, Youngstown Publishing Co., Article, Crisis Communication, Crisis Management
White papers 2000-10-16
On Crisis Management And Rehearsing A Plan
Every organization ought to make swift and sound decisions while in crisis. Good decision-making is essential for successful implementation of the crisis management plan. Hence, it is important for organizations to take the right decision at the right time. It has been observed that the events, which are covered by...
Tags: Crisis Management Plan, Decision-making, Crisis Management
White papers 2003-01-01
Time Management Tip: Do You Lead By Crisis Management?
Is your management style whether self-management or managing a team the root of your time management issues? Crisis management is a management style that is consistently driven by uncontrolled external issues. This management style reacts to crisis rather than proactively predicting and planning to prevent crisis. The reason you get...
Tags: IKnowNow, Crisis Management, Time Management, Productivity
White papers 2007-10-21
Prepare for Crisis, It's Part of Business
Article focuses on few points how to tackle business industry in crisis situations. It explains an example of Learning from Exxon corporation. It talks about crisis communications and management. Exxon's management of the crisis in Alaska contained different flaws. Within hours of becoming aware of the nature of the crisis,...
Tags: Marketing, Corporate Communications, Crisis Management, Exxon, Crisis
White papers 2003-01-01
Crisis Communication
A crisis is an unstable situation during which an organization goes through an uncertain and difficult period. Efficient crisis management involves enabling smooth communication between all employees of the organization. Everybody in the organization must have adequate information and knowledge about the crisis and its impending effects. This enables the...
Tags: Pennsylvania State University, Crisis, Crisis Communication, Corporate Communications, Crisis Management, Marketing
Presentations 2003-01-01
Acute Issues & Crisis Management
No organisation is immune from the threat of a crisis. No organization is immune from the threat of a crisis. At Chelgate, one estimate that more than 75% of good crisis management takes place before the crisis has arisen. Effective recovery has its roots in prudent preparation. In the intense...
Tags: Recovery, Article, Crisis, Crisis Management
White papers 2003-01-01
Management By Crisis
Management by crisis is a phrase used to describe the common problem of allowing unexpected events, interruptions, problems, or emergencies to dictate your priorities and actions. Effective crisis management is an important best practice; it is an essential skill of effective time managers because unexpected things do happen in every...
Tags: Crisis, Rodger Constandse, Crisis Management
White papers 2004-01-01
Corporate Governance And Crisis Management
Most organizations facing crisis, often fail to control it on time. As a result, companies incur heavy losses much more than they would have expected. Hence, it is important for companies to devise an effective crisis management plan. The plan should address essential actions before, during, and after a crisis....
Tags: Corporate Governance, Crisis Management
White papers 2002-01-01
Crisis Communication
Experts suggest that a crisis is unpredictable but not unexpected. Companies must know how to deal with a situation before, during, and after a crisis. When encountering crisis, companies must try to figure out its root cause and how it can be tackled. It is the duty of the top...
Tags: University Of Wisconsin, Crisis, Crisis Communication, Corporate Communications, Marketing
Presentations 2004-08-16
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