Mediation: Definition and additional resources from BNET
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BNET Business Dictionary

Business Definition for: Mediation

  • intervention by a third party in a dispute in order to try to reach agreement between the disputing parties. Where a commitment or award is imposed on either party the process is known as arbitration.
  • Also known as Conciliation

Wiktionary Definition for: Mediation

  • #A process which differrs from country to country and different regions around the world.

Additional Resources

Preparing For Your Mediation
It is likely that you asked for or agreed to mediation because the strategies you have already tried have not helped you resolve your dispute. Also, your most likely alternatives to mediation may be undesirable. For example, you could decide to just live with the conflict, quit your job, try...
Tags: HR.com, mediation, strategy, job
White papers 2002-11-15
Mediation, Arbitration, Whats the Difference?
Many observers recommend that arbitration agreements include a good mediation system to ensure their effectiveness. Both mediation and arbitration fall into the general category of alternative dispute resolution, but whats the difference between the two, really? Read the article to know the difference between Mediation and Arbitration.
Tags: HR Web Centre, arbitration, mediation
White papers 2002-10-11
Research to Promote Mediation in Arkansas Government
This research explains the benefits of using mediation over litigation in an effort to encourage Arkansas governmental bodies to use the mediation process to resolve internal and external disputes. Mediation is one process among several in the concept of Alternative Dispute Resolution ("ADR"). The mediation process involves the intervention of...
Tags: Mediation, Mediator, Government, Litigation, Tools & Techniques, Vertical Industries, Business Operations, Management, Enterprise Software, Software
White papers 2002-12-01
An Expanded Role For Mediation In Conflict Resolution
From the executive summary: ‘Mediation, as a tool for resolving conflicts, is becoming more widely accepted throughout the world. This demand is due, at least in part, because of the woeful inadequacies of todays judicial system. Todays increasing utilization of the mediation process is at least a beginning in the...
Tags: Communication skills, Resourceful Internet Solutions Inc., mediation, conflict resolution, tool
White papers 2003-01-01
Confidentiality Issues In Workplace Mediation: What Every HR Manager Should Know
From the executive summary: ‘Increasingly organizations are making use of mediation to resolve disputes between employees. Confidentiality and the protection of communications made during mediation is considered a key and integral component of the mediation process. Knowing that the process is private and off the record allows the disputants to...
Tags: Resourceful Internet Solutions Inc., mediation, confidentiality, workplace
White papers 2001-09-01
How to be an Effective Advocate for Your Agency During Mediation
Mediation, in its most simple form, is the intervention of a third party the mediator into a dispute with the aim of helping the disputants reach an agreement and so end the dispute. It allows the parties in dispute to make their own decisions. It is likely that its use...
Tags: HR.com, mediation, negotiation, agreement, agency, benefit
White papers 2003-02-01
What you need to know about) Mediation in Sexual Harassment Cases
Currently, there are more rules, regulations, and laws dealing with sexual discrimination, and particularly sexual harassment, than any other substantive area of employment. The article says that mediation can provide an ideal setting in which the complainant can accomplish the primary aim of stopping the behavior. There are two necessary...
Tags: HR.com, mediation, harassment, benefit
White papers 2001-04-01
Contributions of Caucusing and Pre-Caucusing to Mediation
Deep-seated interpersonal conflict requires an enormous amount of skill to mediate, even when the best of present-day theory is put into practice by trained and skilled mediators. Yet others who may have little mediation training, such as facilitators, may at times find themselves in the role of mediator. Mediation has...
Tags: HR.com, mediation, theory, environment
White papers 2003-01-31
Employer Demand for Mediation
In 1999, the Howard Liberal-National Government sought to amend the Workplace Relations Act 1996 to allow parties in dispute to seek private mediation as an alternative to the Australian Industrial Relations Commission AIRC. Despite its failure to secure the changes to the Act, there is evidence that some organisations are...
Tags: Mediation, Recruitment & Selection, Human Resources, Workforce Management
White papers 2002-10-01
Mediation and Title I of the ADA
Mediation is a unique form of Alternative Dispute Resolution ADR. Mediation is a process in which a neutral third party assists two or more disputants in finding a mutually acceptable solution to their conflict. The mediator facilitates discussions, enhances communications, and uses a variety of other skills and techniques to...
Tags: Americans with Disabilities Act (ADA), Cornell University, mediation, Americans with Disabilities Act, technique
White papers 2002-03-01
The Flexibility Of Commercial Mediation: A Case Example
As formal arbitration is mirroring litigation in both time and expense, commercial mediation is becoming an attractive ADR option, and such it can be useful to keep abreast of alternative approaches and methods to better serve parties in a dispute. The article's main focus is upon the Flexibility of Commercial...
Tags: Reed Elsevier Inc., mediation, arbitration, mirroring, litigation
White papers 2003-04-01
Mediation, Arbitration And Negotiation
The publisher compares three common dispute resolution processes negotiation, mediation, and arbitration - in the framework of Crawford and Sobel (1982). Under negotiation, the two parties engage in possibly arbitrarily long face-to-face cheap talk. Under mediation, the parties communicate with a neutral third part party who makes a non-binding recommendation....
Tags: Free trade, mediation, arbitration, negotiation
White papers 2007-09-11
Dynamics Of Personal Interaction In The Mediation Process
The mediation process is an effective way for conflict management. It entails the involvement of a neutral third party intervention in the conflict resolution process. Since it is a communication-based process, human interaction plays a significant role in the process. The paper examines the dynamics of personal interaction in the...
Tags: Resourceful Internet Solutions Inc., mediation, conflict resolution
White papers 2002-08-01
A Benefit Resolution Mindset
From the executive summary: ‘It is fear of loss that catapults people into conflict. It is fear that can keep them from resolving it. In mediation, if the fear of loss outweighs the benefit of the offer, then it will be impossible for the party to choose resolution.' The paper...
Tags: Benefits, Communication skills, Resourceful Internet Solutions Inc., mediation, mindset, conflict resolution, benefit
White papers 2004-01-01
Mediation Training for Managers
This article is mainly refered to Mediation Training provided to the Managers. It has been explained with the help of an example/case. It also demonstrates the value of mediation and conflict management training within organizations. In addition to the training, many organizations are creating both formal and informal internal dispute...
Tags: Workforce management, training and certification, Refresher Publications, mediation, training, conflict resolution, benefit
White papers 2000-01-01
Preparing For Effective Employment Mediation`
Conflict is a state of opposition between two or more individuals. It arises from a clash between divergent ideas or perspectives on a particular issue. Conflict management is the process of alleviating the conflict by making the concerned parties agree on a middle line of thinking and approach. Employment mediation...
Tags: Resourceful Internet Solutions Inc., technique, strategy
White papers 2002-07-01
Mediation And Arbitration Agreement - Sample
Attempting mediation and arbitration before entering into a court dispute could save your business time and costly legal fees. However, the use of mediation and arbitration agreements outside the collective bargaining arena is open to much debate. This clause can be placed in an employee handbook, but it should also...
Tags: Labor relations, Policies and procedures, mediation, arbitration, collective bargaining, employee handbook, agreement
Tools & templates 2001-02-23
Litigate Or Mediate? Mediation As An Alternative To Lawsuits
Mediation is a process by which a neutral third party called a Mediator hears a dispute between two or more parties and attempts to help the parties settle their dispute without judging the merits of the case. The term "mediation" is often confused with the term "arbitration." Arbitration is another...
Tags: HR.com, mediation, arbitration, payment
White papers 2000-03-15
Mediation As Theater And Negotiation As Performance Art
Most conflicts are about circumstances or situations that happened in the pasta doctor's errant treatment, a spouse's thoughtless behavior, an automobile accident, or a hostile work place. The event sparks feelings that the mediation is about a present realitythe dramatic recreation of the conflict -- not about what actually took...
Tags: HR.com, theater, mediation, negotiation, training, technique, performance
White papers 2002-05-10
Choose Technologies: Strategic Billing Mediation
Choose Technologies deploys computer systems for industries including telecom, transportation and agro-business. From an office located in Miami, Choose Technologies works with software development groups in Brazil, combining cost-effectiveness and software quality for the international software market. IMES, Choose Technologies' billing mediation solution, was built using ILOG Server, ILOG Rules,...
Tags: Tools & Techniques, Ilog, mediation, billing, transportation, software development, telecommunications, software, industry, server, computer
Case studies
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