BNET Business Dictionary
Business Definition for: Quality Management
- the use of a program to ensure the production of high-quality products.
- See also Total Quality Management
Additional Resources
- Medical Devices – Harmonizing Quality Management Requirements
- Broadly, ISO/TC 210, Quality management and corresponding general aspects for medical devices, defines its scope as: "Standardization of requirements and guidance in the field of quality management for medical devices." The field is extensive and rapidly evolving through technological advancements, and the demands run high for medical devices to aim...
- White papers 2002-07-01
- How Total Is Your Quality Management?
- Moving from Partial Quality Management to true Total Quality Management is exceptionally tough. True Total Quality Management produces dramatic results. But moving from PQM to TQM requires as much discipline, consistency, and new habit formation as moving from endless dieting. Planning and Reporting service and quality improvement must be approached...
- White papers 2003-01-01
- Data Warehousing Helps Enterprise Improve Quality Management
- Data warehousing is playing a more and more important role in Baoshan Iron & Steel Corporation, China. It collects and processes OLTP data from all functions of the company, and stores them in the Quality Management Data Warehouse subject by subject. The product quality engineers can now easily use the...
- White papers 2001-03-28
- Project Quality Management
- The quality paradigm has assumed great importance in modern day business scenario. Management of quality in a project entails detecting and fixing errors in different work process encompassing the project. Quality planning, quality assurance, and quality control are different processes involved in project quality management. The paper examines the aforesaid...
- Presentations 2003-01-01
- Quality Management Principles
- This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organizations towards improved performance. The principles are derived from the collective experience and...
- White papers 2003-01-01
- Premises of Total Quality Management
- TQM is an innovative approach to ensuring that work is done in an effective manner to meet the ever increasing demands that new technologies and work practices require. The five premises of total quality management are customer focus ? the customer is always right, total involvement ? think about all...
- White papers 2003-01-01
- Development of a Quality Management Framework for a Mid-Sized Building Contractor
- Total Quality Management focuses on "process improvement, customer and supplier involvement, teamwork, and training to achieve customer satisfaction, cost-effectiveness, and defect- free work". The goal of this report is to develop a Quality Management Framework that, if implemented and maintained, will improve the quality of the management system, not the...
- White papers 2004-05-27
- MetricStream to Exhibit at the ASQ Quality Management Conference
- MetricStream, Inc., the market leader in enterprise-wide Governance, Risk, Compliance GRC and Quality Management solutions, today announced that it is participating in the 20th Quality Management Conference being hosted by the American Society for Quality ASQ Quality Management Division. The company will be demonstrating its industry leading Enterprise Compliance Platform...
- Research articles 2008-02-15
- Guidance on the Process Approach to quality management systems
- This guidance document is intended to help users of the ISO 9000:2000 series of standards to understand the concepts and intent of the "process approach" to quality management systems. It is not limited to the requirements of ISO 9001:2000, and is not intended to provide guidance for conformity assessment purposes....
- White papers 2001-05-17
- Trends in Laboratory Quality Management
- The article highlights the trends in Laboratory Quality Management. Healthcare organizations have caught the bug for new management trends. It's probably the inevitable result of healthcare becoming a business and adopting modern business techniques - marketing and advertising, quality assurance. Quality assurance is a more recent management practice that began...
- White papers 2003-01-01
- Customer-Centric Information Quality Management
- Successful Customer Relationship Management CRM requires customer-centric strategies across all areas of an organization's business - from its culture to its integration of business processes. These strategies use customer information as a common foundation in providing continuity of service across all business functions, yet allow each service to optimize around...
- White papers 2004-05-24
- Adopting Quality Management for Business Success
- Many organizations are taking advantage of Quality Management methodologies (such as Six Sigma®) to improve productivity, efficiency, and customer satisfaction. These methodologies require employees to perform set tasks and adhere to structured processes, involving changes to work habits that can sometimes be disruptive to...
- White papers
- Quality Management Systems for Agriculture: Principles and Case Studies
- This paper discusses about source verification which is becoming understood as a method of connecting producers to consumers, and of providing increased security around food supplies. Source verification requires that market participants have documented quality management systems, preferably audited by a disinterested third party. As more complex traits and increased...
- White papers 2002-12-10
- Aspect Software Announces General Availability of Aspect Quality Management 2.5.1
- Aspect Software, Inc., the world's largest company solely focused on the contact center, announced today the general availability of Aspect® Quality ManagementTM 2.5.1, a solution that simplifies the call recording and quality management process. The latest release of Aspect Quality Management includes a tight integration with Aspect® Spectrum® ACD....
- Research articles 2006-09-20
- Assuring Quality through Total Quality Management
- This article is about current quality assurance practices which mainly emphasizes on the assessment or measurement of quality, assuming that this interest and attention will work some magic to make quality happen. Unforunately, quality doesn't just happen! Production processes have to be carefully planned, monitored, and managed to assure quality...
- White papers 2003-01-01
- Traditional management, quality management, and constraints management: Perceptions of ASQ members
- In addition to traditional management TM approaches, newer management philosophies such as quality management QM and constraints management CM are playing a central role in many contemporary organizational activities. Based on a literature review, sIn addition to traditional management TM approaches, newer management philosophies such as quality management QM and...
- Research articles 2003-01-01
- Apriso Redefines Quality Management for Global Manufacturing Operations
- Highly Integrated Application Manages Quality across the Entire Production Lifecycle, Merging Quality Management with Production Execution LONG BEACH, Calif. -- Apriso Corporation, a provider of adaptive software platforms for global operations execution, today announced FlexNet([R]) Quality, a quality management system for extending quality assurance across manufacturing operations. This integrated...
- Research articles 2006-12-07
- Assuring Quality through Total Quality Management 2
- The articles talks about adopting a framework for Total Quality Management with reference to laboratories. The framework involves quality laboratory processes, quality control, quality assessment, quality improvement, quality planning, and quality goals.. There is a need to make quality planning quick and easy. The time to be saved is often...
- White papers 2003-01-01
- Total Quality Management in Software Development Process
- This paper discusses the essences of total quality management TQM concept and identifies the principles of successful TQM implementation. It contrasts the Quality Seven (Q7) and the Management Seven (M7) tools commonly used in the TQM process. It also describes the Deming's quality management concept and his fourteen-point management method....
- White papers 2000-01-01
- From Quality Management to Organization Excellence: "Don't Throw the Baby Out With the Bath Water"
- This paper argues that business excellence, whilst more obviously the business aim, indeed the purpose of quality management is really quality management by another name. It is further argued that it would be a strategic error to develop business excellence as a replacement over-arching management methodology without first being clear...
- White papers 2000-11-15
