BNET Business Dictionary

Business Definition for: Support

  • help, advice, and services offered to customers by a seller after a sale

Wiktionary Definition for: Support

  • Something which supports. Often used attributively, as a compliment or supplement to.
  • Ex: ''Don't move that beam! It's a '''support''' for the whole platform.''
  • Ex: ''Don't move that beam! It's a '''support''' beam.''
  • Financial or other help.
  • Ex: ''The government provides '''support''' to the arts in several ways.''
  • Answers to questions and resolution of problems regarding something sold.
  • Ex: ''Sure they sell the product, but do they provide '''support'''?''
  • To keep from falling.
  • Ex: ''Don't move that beam! It '''supports''' the whole platform.''
  • To help, particularly financially.
  • Ex: ''The government '''supports''' the arts in several ways.''
  • To answer questions and resolve problems regarding something sold.
  • Ex: ''Sure they sell the product, but do they '''support''' it?''
  • To follow closely and aid.
  • Ex: ''I '''support''' France in the World Cup''

Additional Resources

Strategies for Success With Online Customer Support
The Web presents a tremendous opportunity to provide companies with an effective and efficient online customer support channel. This article is based on Vividence Research Report reveals that, by and large, companies are failing to meet Web site visitors' expectations around customer support. It explains with a hypothetical customer support...
Tags: Strategy, Web, Online Support, Customer
White papers 2002-10-30
Get Ready For Paid Windows XP Support
Still using an older version of Windows or Office? You might want to start planning now for alternative support options, or upgrade to a newer version. That's because your free support is about to expire. On April 14 -- that's tomorrow -- Microsoft...
Tags: Microsoft Windows, Microsoft Windows XP, Microsoft Office, Operating Systems, Software, Office Suites, Dave Johnson
Blog posts 2009-04-13
DTN News: AgustaWestland Awarded Apache Integrated Operational Support Contract - Delivering Cost and Capability Benefits
DTN News: AgustaWestland Awarded Apache Integrated Operational Support Contract - Delivering Cost and Capability Benefits *Source: DTN News / AgustaWestland NSI News Source Info LONDON, UK - October 7, 2009: AgustaWestland, a Finmeccanica company is pleased to announce the award of the Apache Integrated Operational Support IOS...
Tags: Apache Software Foundation
News items 2009-10-06
Apple's Boot Camp will not support Windows 7 on some 2006 Macs
By Prince McLeanPublished: 08:00 PM EST In a memo to retail partners, Apple has announced that it will deliver support for Windows 7 in Mac OS X Snow Leopard's Boot Camp utility by the end of the year via a software update, but exclude support for some Macs sold in...
Tags: Apple Inc., Microsoft Windows, Microsoft Windows 7, Apple Macintosh, Apple MacBook, Apple iMac
News items 2009-10-22
Lessons in Customer Support
A few days ago, I wrote a post titled, Caught in a Geek's Gravitational Field. The truly unimportant post just outlined the geeky stuff that I have been working on and the fact that the mess I have been making has gotten me into an infinite loop of debugging,...
Tags: Microsoft Windows, RAID, E-mail, General
Blog posts 2007-02-06
DTN News: Typhoon Availability Contract To Support Royal Saudi Air Force Operations
DTN News: Typhoon Availability Contract To Support Royal Saudi Air Force Operations *Source: DTN News / BAE Systems NSI News Source Info RIYADH, Saudi Arabia - October 15, 2009: The Royal Saudi Air Force has commenced flying operations following the delivery of the first 4 of...
Tags: operation, Air Force, BAE Systems Plc.
News items 2009-10-15
DTN News: Oshkosh Corporation Awarded Contracts To Support M-ATVs In Afghanistan
DTN News: Oshkosh Corporation Awarded Contracts To Support M-ATVs In Afghanistan *Source: DTN News / Oshkosh Corporation NSI News Source Info OSHKOSH, Wis. - October 30, 2009: Oshkosh Corporation (NYSE:OSK), announced today that through its Defense division, it has received two contracts valued at more than...
Tags: Vehicle
News items 2009-10-29
Adobe abandons CS3 legacy support for Apple's Snow Leopard
By Neil HughesPublished: 09:10 AM EST Adobe announced this week that it has not tested and will not support its Creative Suite 3 line of products, including Photoshop CS3, on Apple's new Snow Leopard operating system.John Nack, the principal product manager for Photoshop at Adobe, announced on his official blog...
Tags: Apple Inc., Adobe Systems Inc., Adobe Creative Suite
News items 2009-08-26
Support.com's eSupport Solution Chosen by Premio Computer for Expanded Automated Support and Support Portal Offerings
Business Editors & High-Tech Writers REDWOOD CITY, Calif.--BUSINESS WIRE--Jan. 18, 2000 Premio Computer to Leverage Support.com's Internet Support Infrastructure into Key Strategic Advantage Support.com, a market-leading supplier of eSupport solutions, announced today that Premio Computer, Inc. has selected Support.com's Internet Support Infrastructure to power its new...
Tags: Premio Computer Inc.
Research articles 2000-01-18
Cisco warns UC users of limited support for Windows 7
Network World - Cisco (NASDAQ: CSCO) is warning customers of its unified communications products that support for Windows 7 won't be forthcoming until the product's 8.0 release scheduled for the first quarter of 2010. About a dozen more UC products will not support Windows 7 until version 8.5, in the...
Tags: Microsoft Windows, Microsoft Windows 7, Cisco Systems Inc.
News items 2009-11-12
The Army's Northern Region Contracting Center plans a solicitation for mission support services to support the U.S. Army Maneuver Support Center at Fort Leonard Wood, MO.(Procurement Watch)
The Army's Northern Region Contracting Center plans a solicitation for mission support services to support the U.S. Army Maneuver Support Center at Fort Leonard Wood, MO. One of the indefinite delivery, indefinite ... The Army's Northern Region Contracting Center plans a solicitation for mission support...
Tags: procurement, solicitation, support services, U.S. Army
Research articles 2004-01-09
Juniper Networks Ranked Among World's Best in Online Support; Company Recognized by Association of Support Professionals for Outstanding Performance and Innovation in Online Service and Support
SUNNYVALE, Calif. -- Juniper Networks, Inc. (NASDAQ:JNPR) today announced that its Global Customer Support Web site, the Customer Support Center (http://www.juniper.net/customers/support) has been recognized by the Association of Support Professionals ASP as one of the Ten Best Web Support Sites of 2006, a prestigious award showcasing excellence in online service...
Tags: Juniper Networks Inc., online support
Research articles 2006-05-02
KILL BW1136, PA-PC-HELPS-SUPPORT, and KILL BW1280, CQN-PA-HELPS-SUPPORT
Please KILL BW1136, (PA-PC-HELPS-SUPPORT) PC Helps Support announced today that PepsiCo Dramatically Increases Employee Productivity Through Partnership With PC Helps Support, which ran on Business Wire at 8:20 a.m. ET on 10/28/1999. Also KILL the CORRECTION, BW1280, (CQN-PA-PC-HELPS-SUPPORT) PC Helps Support Corrects Revenues; $22 billion Sted...
Tags: Business Wire, Desktops, FINANCE, HARDWARE, partnership, PC, PepsiCo
Research articles 1999-10-28
Measuring the Business Impact of Support
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured — despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. Measuring the impact of support is fundamental to assuring that support is properly funded, staffed and skilled....
Tags: Citrix Systems Inc., Product Marketing, Operational Accounting, Marketing, Finance
White papers 2008-07-17
Microsoft Adds New Parallel Programming Support to Visual Studio
Microsoft has updated its Visual Studio tool set with new capabilities to better support parallel programming.Microsoft has updated its Visual Studio tool set with new capabilities to better support parallel programming.With its new add-in for Visual Studio 2008, Microsoft is providing support for debugging Message Passing Interface MPI programs. The...
Tags: Microsoft Visual Studio, Microsoft Corp.
News items 2009-08-11
DTN News: Lockheed Martin Awarded $292 Million Contract To Provide Support For Pentagon Networks
DTN News: Lockheed Martin Awarded $292 Million Contract To Provide Support For Pentagon Networks * Company to support network infrastructure for the Information Technology Agency *Source: DTN News / Lockheed Martin NSI News Source Info Arlington, Va., - November 5, 2009: The...
Tags: Lockheed Martin Corp., Pentagon
News items 2009-11-05
ServiceWare partners with Support.com to provide support
ServiceWare, Inc., a provider of eservice solutions, announced a partnership with Support.com, a supplier of e-support solutions, to develop an integrated support solution, helping provide support analysts and end users with solutions and one-click activation capabilities. As part of the agreement, Support.com will license and integrate ServiceWare's RightAnswers.com knowledge channels...
Tags: knowledge, Microsoft Corp.
Research articles 2000-05-01
ASIA: F5 OPENS NETWORK SUPPORT CENTER IN ASIA.(F5 Networks opens technical support center in Singapore)(Brief Article)
F5 Networks, provider of Internet Traffic and Content Management products, has expanded the Company's technical support operations with the opening of a Network Support Center NSC in Singapore. The new NSC is staffed to support F5's partners, helpi F5 Networks, provider of Internet Traffic and Content...
Tags: network
Research articles 2002-03-03
Public shows support for National Parks
In a recent poll conducted by Harris Interactive that rated public support of 14 different government services, the National Park Service NPS was the most popular service among respondents. The five most popular services were NPS with 85 percent support, crime-fighting and prevention services with 77 percent support, Medicare...
Tags: FINANCE, Government, Harris Interactive, HEALTHCARE, MARKETING, National Park Service
Research articles 2006-02-01
TRW/Hughes Awarded Contract To Provide Support Services For Defense Support Program
REDONDO BEACH, Calif.--BUSINESS WIRE--July 2, 1996--A TRW/Hughes team has been awarded a five-year, $15.6 million contract by the U.S. Air Force to provide technical services support for the Defense Support Program DSP.TRW (NYSE:TRW) and its subcontractor, Hughes Technical Services Co., will provide mission analysis support; satellite anomaly support; operations/commanding support;...
Tags: Air Force, NETWORKING, satellite, TRW
Research articles 1996-07-02
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