the moment in time at which an emerging trend or idea achieves the critical mass which enables it to gain momentum, spread rapidly, and become dominant. The term was introduced by Malcolm Gladwell in his book The Tipping Point (Abacus, 2001), which compares the development of trends and fashions to the sudden spread of epidemics and suggests that change is not a gradual process, but takes place in sudden dramatic shifts. In the same way as a small weight will tip the balance of a pair of scales in equilibrium, a small change in organizational strategy may have major effects. The concept has been applied to leadership and change management. A related concept is strategic inflection point.
Wiktionary Definition for: Tipping Point
#(''catastrophy theory'') the point at which a slow, reversible change becomes irreversible, often with dramatic consequences
the point in time at which some new technology becomes mainstream
This paper explores the tipping behavior and its implications for economic theory and public policy. The paper provides more detail about the phenomenon of tipping by summarizing and discussing the results of empirical research on the determinants and predictors of restaurant tipping and of national differences in tipping customs respectively....
1. The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell 1. The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell
1 The Tipping Point: How Little Things Can Make a Big Difference By Malcolm Gladwell 1 The Tipping Point: How Little Things Can Make a Big Difference By Malcolm Gladwell
Studies of tipping behavior in restaurants indicate that black customers tend to leave lower tips than do white customers. Rather than unnecessarily demean a customer group, however, the industry should try to understand and address the underlying cause of this ethnic difference in tipping. The results of the study reported...
A national telephone survey indicated that knowledge about the restaurant tipping norm is greater among people who are White, in their 40's to 60's, highly educated, wealthy, living in metropolitan areas, and living in the North East than among their counterparts. These findings support the idea that differential familiarity with...
In Malcolm Gladwell's book, an innovation or change can suddenly appear through small, almost incremental steps, none of which by it is especially noteworthy. But the combination of these seemingly minor events can cause organizations to be shaken, countries to be impacted and people to break out of established behavioral...
This paper examines restaurant tipping as a behavioral norm. Using survey data, this paper identifies a variety of factors that influence tipping behavior, and in the process lay out a simple theoretical framework to help interpret the empirical observations. It first investigates the efficiency of observed tipping behavior. While there...
Dana Gardner submits: Virtualization has certainly taken off, but less attention gets directed to how to better manage virtualization, to gain better security using virtualization techniques, and also to find methods for compliance and regulation of virtualized environments -- without the pitfalls of complexity and confusion.We seem to be at...
SEATTLE -- Last year marked the tipping point in the fight against tobacco addiction according to Free & Clear([R]), a national leader in coaching-based tobacco dependence treatment. The United States now has more former smokers than current smokers. Further, over half of Americans now live in a city or state...
I read with great interest Leah Thayer's article, "Licensing: the Tipping Point?" (July, p. 82). I, too, am concerned with the state of licensing in the remodeling industry. I read with great interest Leah Thayer's article, "Licensing: the Tipping Point?" (July, p. 82)....
What does the founder of JetBlue, the high-flying airline startup, read when he wants to take his thinking to a higher level? Malcolm Gladwell's best-seller The Tipping Point: How Little Things Can Make a Big Difference Little Brown, which came out in What does the founder of JetBlue, the...
This document reports a re-analysis and simulation of Green et al.'s in press data on the magnitude effect in tipping. This re-analysis demonstrates that the magnitude effect in tipping is a spurious ratio correlation created by a positive intercept in the relationship between tip amount and bill size. This report's...
While paper checks are the primary method of business-to-business payments in the U.S., new research from TowerGroup argues that a "tipping point" is fast approaching. After years of anticipation of a "checkless" society, a comb While paper checks are the primary method of business-to-business...
Question-and-Answer Session Operator Operator Instructions We’ll take our first question this afternoon from Mr. Manuel Recarey with Kaufman Brothers. Manuel Recarey - Kaufman Brothers You put -- H3C was certainly -- posted a good quarter and I understand sequentially the seasonality in the first quarter. Can you talk a...
Byline: Mark Bruno TROY, Mich. - Delphi Corp.'s filing for Chapter 11 bankruptcy protection could prove to be the tipping point that leads to a string of pension plan terminations in the automotive industry - a sector that has a base of defined be...
SOUTHLAKE, Texas -- When it comes to business, time is money. Corporate travel agency Travelocity BusinessSM knows this remains important for business travel. Amy Ziff, Travelocity Business' travel pro, has consulted hotel insiders and reveals the ins and outs on tipping to get the most out of every business trip,...
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