Appreciative Inquiry: Definition and additional resources from BNET
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BNET Business Dictionary

Business Definition for: Appreciative Inquiry

  • an approach to organizational change that focuses and builds on the strengths and potential of an organization. The concept of appreciative inquiry was developed by David L. Cooperrider and Suresh Srivastva in the course of research into organizational behavior at Case Western Reserve University, Cleveland Ohio, in the 1980s. They maintain that a change of perspective, such as focusing on and asking questions about the positive characteristics of an organization rather than focusing on negative aspects such as problems, needs, and deficits, can inspire an image of what the future could be, mobilize positive creative energy and initiate a process of discovery and change within an organization. Appreciative inquiry has its roots in action research and focuses on organizations as social systems.

Additional Resources

What Is Appreciative Inquiry?
What Is Appreciative Inquiry?RE: What Is Appreciative Inquiry?Can anyone explain how this is different to Prahalad/Hamel's core competencies? Other introducing a process that makes consultants money and people feel better about themselves, I don't really see anything new.
Tags: Appreciative Inquiry
Discussion threads 2008-08-19
Energizing People for Performance
Human resources professionals have been trained to use numerous tools for diagnosing organizations, teams, people, practices, systems and so forth. They have learned to judge and evaluate things and people in order to generate improvement in efficiency, effectiveness, costs, and all other measures organizations establish around productivity. There is an...
Tags: Performance, Appreciative Inquiry, Human Resource Management (HRM), Team Management, Operational Accounting, Financial Services, Management, Finance
White papers 2000-06-12
Appreciative Teambuilding: Creating a Climate for Great Collaboration
Using appreciative inquiry with teams creates a climate that sustains synergy and collaboration, the principles and steps of appreciative inquiry are presented and compared with traditional teambuilding initiatives in this article. Shame and pride are also discussed as emotions with pivotal effects on individual and group development. Article examines how...
Tags: Team, Team Management, Collaboration, Groupware, Management, Enterprise Software, Software
White papers 2003-01-01
Using Appreciative Inquiry to drive change at the BBC
Ever heard the phrase: it's not what you say, it's the way that you say it? This observation gets to the heart of Appreciative Inquiry, an engagement technique with the potential to change the way people within an organization talk to each other. Here, SaEver heard the phrase: it's not...
Tags: British Broadcasting Corp.
Research articles 2005-04-01
Case Professor Works with World Leaders to Advance U.N. Secretary- General's Vision for Sustainable Global Economy
CLEVELAND, June 22 /U.S. Newswire/ -- When 500 world leaders meet at the United Nations for the Global Compact Leaders Summit on June 24 in New York City, David Cooperrider -- Case Western Reserve University professor of organizational behavior -- will use Appreciative Inquiry techniques to advance U.N. Secretary- General...
Tags: Case Western Reserve University, leader, Strategy, U.N., vision
Research articles 2004-06-22
Leadership: An Appreciative View - Appreciative Inquiry Is Both a Philosophy and a Process for Creating Change
Leadership is not just about the person who leads but about the relationship and expectations co-constructed by the leader and follower. Given this view, one can understand why the feedback leaders receive can sometimes be contradictory and why the development of leadership must break out of a one-size-fits-all approach to...
Tags: Leadership, Management
White papers 2004-09-02
Appreciating Values
In September 2002, Nokia's board considered a proposal on Appreciative Inquiry AI that would involve cross sections of the entire organisation. There would be structured conversations purposely focused on concrete success stories to generate passion, commitment, and action. In essence, rather than train the organisation in its values, there would...
Tags: Reed Elsevier Inc., Board, Value, Corporate Governance, Business Operations, Corporate Law
White papers 2004-07-01
Appreciative Inquiry (AI) More than A Methodology: Practioners' Framing For Successful Transformation
From the executive summary: ‘The paper shows that Appreciate Inquiry AI is a powerful influential force to bring organizations through transformational change using values and life giving energy found in all members of the organization. Incorporating all of the voices in the organization, AI looks at experienced success stories uncovers...
Tags: Center For Association Leadership, Project Management, Tools & Techniques, Strategy, Telecommunications, It Operations, It service Management, Management
White papers 2002-01-01
UC Berkeley Extension Guides Higher Education to Positive Change; Conference Tailors ``Appreciative Inquiry'' Approach to Inspire Leadership in Higher Education
News Editors/Education Writers
Tags: leadership, University of California at Berkeley
Research articles 2002-04-18
Conflict in Workplace Teams: Using Appreciative Inquiry to Build on What's Working
When faced with a difficult or complex problem, it's easy to get caught up in a "fix it" frame of mind. This deficit-focused approach places problems at the center of attention, and such negative spotlighting can actually have a limiting effect on the potential for creative resolution. There is another...
Tags: Workplace, Lenski Strategic, Recruitment & Selection, Human Resources, Workforce Management
White papers 2006-09-11
Affirmative Action
Appreciative Inquiry offers organisations a more positive approach to problem-solving. In the first of a three-part series, the authors' put the method into context for the people development professional Workplaces in the US, Northern Europe and the UK tend to exist within a culture where 'Problem-based' development approaches to learning...
Tags: Reed Elsevier Inc., Affirmative Action, Gender And Diversity, Recruitment & Selection, Human Resources, Workforce Management
White papers 2004-06-01
Responses from Russia: An appreciative inquiry interview with Konstantin Korotov, RODP
Since 1996, Konstantin Korotov has been a member of the O.D. Institute, a presenter at various O.D.Institute Annual Information Exchanges and Conferences, and has assisted as a Member of the International Advisory Board of the O.D.I. Having received his degree from the Moscow Linguistic University in Moscow, he came to...
Tags: Ernst & Young LLP, Leadership, Moscow, Russia, training
Research articles 1999-10-01
Exploring Gross National Happiness Using Balanced Scorecard and Appreciative Inquiry
Balanced Scorecard is a strategic management system that translates the organization's strategy into operational objectives. The organization's strategy is mapped out, performance measures identified and strategic initiatives planned. This paper uncovers an organization's areas of excellence, best practices and innovation. It translates these findings into goals that become the ideals...
Tags: Organization, GPI Atlantic, Strategic Management, Balanced Scorecard, Leadership, Strategy, Marketing, Marketing Research, Management
White papers 2005-06-21
On the night stand - Books - business consultant describes the books he is currently reading - Brief Article
My wife doesn't permit me to stack books more than 9 inches high on the nightstand, so I have to be choosy. My current stack includes two books intended to jolt me from conventional thinking about change management: Locating the Energy for Change, by Charles Elliott, and Survival Is Not...
Tags: Books
Research articles 2002-05-01
First submissions made to inquiry.
Jul 25, 2002 Australian Library News ABIX via COMTEX -- The Australian public is responding to a Senate inquiry into the role of libraries in an online climate. The inquiry has a deadline of 16 August 2002 for submissions. While members of the public...
Tags: MARKETING, Strategy, U.S. Senate
Research articles 2002-07-25
Saville drama planned
BBC Northern Ireland is planning to bring a dramatisation of the Saville Inquiry to the small screen. Plans are in the pipeline to make a dramatic interpretation of the investigation into Bloody Sunday after the inquiry has finished. The project is the brain child...
Tags: British Broadcasting Corp., TVs
Research articles 2003-07-06
Parliament delays Margaret J inquiry.
Aug 21, 2001 The Mercury ABIX via COMTEX -- An Australian parliamentary inquiry into the rescue of the fishing vessel "Margaret J" has been postponed until a coronial inquiry is completed. The parliamentary inquiry was to have investigated the actions of Australian Search &...
Tags: U.S. Senate, vessel
Research articles 2001-08-20
THE HUTTON INQUIRY: Analysis - Diary entries undermine Hoon claim
TWO ALASTAIR Campbells were at the Hutton inquiry yesterday. There was Dr Jekyll in the witness stand, giving another measured if slightly less assured performance. Then Mr Hyde who emerged in remarkable extracts from his diary, handed to the inquiry and published on its website. The language...
Tags: analysis, British Broadcasting Corp., Government, MARKETING, Mr.
Research articles 2003-09-23
Leading article: The crucial questions that Lord Hutton's inquiry
IT IS amazing how fast an independent inquiry can be set up when a government is seriously rattled. The speed with which Tony Blair acted to appoint Lord Hutton, and the judge's categorical statement that it was he who would decide the scope of the investigation, are encouraging. So is...
Tags: British Broadcasting Corp., Government, Lord, MARKETING
Research articles 2003-07-22
ACCC: Long distance mobile call inquiry.
3 M2 PRESSWIRE-14 December 1998-ACCC: Long distance mobile call inquiry C1994-98 M2 COMMUNICATIONS LTD3 RDATE:141298 As part of its public inquiry into competition for long distance mobile calls, the Australian Competition and Consumer Commission today issued a...
Tags: Australian Competition and Consumer Commission, Declaration, MARKETING, mobile
Research articles 1998-12-14
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