BNET Business Dictionary
Business Definition for: Competence
- an acquired personal skill that is demonstrated in an employee's ability to provide a consistently adequate or high level of performance in a specific job function. Competence should be distinguished from competency, although in general usage the terms are used interchangeably. Early attempts to define the qualities of effective managers were based on lists of the personality traits and skills of the ideal manager. This is an input model approach, focusing on the skills that are needed to do the job. These skills are competencies and reflect potential ability to do something. With the advent of scientific management, people turned their attention more to the behavior of effective managers and to the outcomes of successful management. This approach is an output model, in which a manager's effectiveness is defined in terms of actual achievement. This achievement manifests itself in competences, which demonstrate that somebody has learned to do something well. There tends to be a focus in the United Kingdom on competence, whereas in the United States, the concept of competency is more popular. Competences are used in the workplace in a variety of ways. Competences are also used in reward management, for example, in competence-based pay. The assessment of competence is a necessary process for underpinning these initiatives by determining what competences an employee shows. At an organizational level, the idea of core competence is gaining in popularity.
Wiktionary Definition for: Competence
- #redirect competency
Additional Resources
- Knowledge Management for Competence Management
- In companies, competence management involves several heavy processes that one has categorised in four classes: competence identification, competence assessment, competence acquisition, competence usage. Competence management, being the management of knowledge about competence, can also take advantage from the knowledge engineering techniques to support the mentioned processes. The paper classifies the...
- White papers 2005-06-29
- Cultural Competence and Health Care Disparities: Key Perspectives and Trends
- Cultural competence has gained attention as a potential strategy to improve quality and eliminate racial/ethnic disparities in health care. In 2002 the interviews conducted with experts in cultural competence from managed care, government, and academe to identify their perspectives on the field. The paper presents the findings here and then...
- White papers 2005-04-01
- Measuring the Competence of Healthcare Providers
- This paper provides a framework for understanding the key factors that affect provider competence. Different methods for measuring competence are discussed, as are criteria for selecting measurement methods. Also, evidence from various research studies on measuring the effectiveness of different assessment techniques is presented. Although competence is a precursor to...
- White papers 2001-08-08
- Transparency and Transfer of Individual Competencies - A Concept of Integrative Competence Management
- The present state of research on competence management does not provide any suitable model that can be used in practice. This paper presents a model for integrated competence management, which gives approaches from both cognitive science and organizational science a practical framework of action. This paper presents a comprehensive model...
- White papers 2003-07-02
- On-The-Job Training For Emotional Competence
- During the early stages of their careers, leaders tend to focus on developing their technical and analytical skills, paying little attention to their capacity to recognize and manage their own emotions and those of others. This can hurt them later in their careers. But emotional competence can be nurtured, and...
- White papers 2002-08-01
- Competence Based Business Development - Organizational Competencies as Basis for Successful Companies
- The paper at hand presents a new competence focused management approach which is called Competence based Business Development CbBD. CbBD should support organizations of all kinds in the effective identification, measurement, combination and integration of organizational competences, which can be seen as a bundle of human competencies, tools and material....
- White papers 2005-06-29
- The Business Case for Emotional Intelligence (EQ)
- EQ is a driving force in the $40 billion training and development industry. Emotional intelligence is a product of personal competence and social competence. Personal Competence is the collective power of your self-awareness and self-management skills. It's how you use emotional intelligence in situations that are more about you privately....
- White papers 2005-06-12
- Build Brands On Competence Associations
- With increasing market transparency and an increasing number of market dialogues, the distinction between companies and their customers' respective environments is becoming archaic. One consequence of this is the merging of two processes: branding and production. Branding will become less about talking and more about doing. This paper proposes that...
- White papers 2001-10-01
- Strategy, Core Competence And HR Involvement As Determinants Of HR Effectiveness And Refinery Performance
- TThis study examines the impact strategy, core competence, and involvement of HR executives in strategic decision making on the refinery managers' evaluation of the effectiveness of HR and refinery performance among 86 U.S. petro-chemical refineries. Survey results indicated that higher involvement of HR in organizational strategy is strongly related to...
- White papers 2003-01-01
- Three Conceptual Levels Of Construction Project Management Work
- The widespread use of project management standards for professional competence assessment and development is based on a rationalistic approach, whereby competence is seen as constituted by a pre-defined set of attributes in the form of knowledge topics. Yet little is known about whether and how these attributes are used by...
- White papers 2006-02-28
- Specifying Quality and Competence Requirements For Medical Laboratories
- Within the next year, thousands of medical laboratories worldwide will have an ISO standard (developed in parallel with CEN, the European Committee for Standardization) to help improve the quality of their patient testing: ISO/DIS 15189, Medical laboratories – Particular requirements for quality and competence, is being written by ISO/TC 212,...
- White papers 2002-02-01
- Strategic Implications of a Competence-Based Management Approach to Account Management
- Account management has a rich tradition starting in the early 1960's. At the same time, the concept is still ill defined and under-researched. Consequently, some basic research questions remain unanswered. This paper takes a new perspective and examines account management from a strategic competence-based point of view. It studies the...
- White papers 2005-07-18
- Emotional Competence and Leadership Excellence at Johnson & Johnson: The Emotional Intelligence and Leadership Study
- This paper describes that emotional competence differentiates successful leaders. High performing managers at the Johnson & Johnson Consumer and Personal Care Group were seen to possess significantly higher levels of Self-Awareness, Self-Management capability, Social Skills, and Organizational Savvy, all considered part of the Emotional Intelligence domain. This paper describes the...
- White papers 2005-05-23
- What's Missing in Managerial Development
- Once the right products/services is in place, the highest level of customer satisfaction comes from the spirit, energy, and dedication of the organization's people, which are tied directly to call behavioral competence. Behavioral competence is about the ability to establish and maintain highly and mutually satisfying relationships that produce very...
- White papers 2003-01-01
- Competence Systems and Performance Management
- Whips and carrots stem from two different worlds, each distinctly different from a university. These instruments of torture or sanctioning systems belong either to the world of market-competition or of social engineering. The stick of competition can be inherent to a certain system of selection or promotion, as in publish...
- White papers 2005-08-25
- Defining Crisis Management Team Competence
- In modern day business environment, managers and executives are increasingly expected to take on some form of incident or crisis role, but are such non-specialists sequestered to crisis and incident management teams without any additional training or specific performance monitoring? The author has designed a web survey, to find out...
- White papers 2006-04-28
- Beyond Process Maturity to Process Competence
- If one accepts that Enterprise Business Process Management [EBPM] is essentially about improving performance, it may even be a misnomer to talk about 'Process Maturity.' After all, neither wisdom nor skill necessarily accompanies maturity. If it is performance that really counts, then one need to go beyond maturity to look...
- White papers 2004-06-01
- Strategy Formulation and Competence Building in New Organizational Arrangements
- Focusing on the recent evolution of industry, this paper analyses how firms are redefining their strategies and building competencies to survive and compete in a context where there is a change from individual to collective efficiency. Based on a series of case studies and a survey (470 respondents), this article...
- White papers 2001-03-05
- Offshore BPO Competence Rating
- This is a template for offshore BPO competence rating.
- Tools & templates 2005-03-15
- An Ontology-Based Approach for Competence Bundling and Composition of Ad-Hoc Teams in an Organisation
- This paper describes the current work in supporting the ad-hoc composition of teams, recruited from independent departments in an organisation, in order to solve a specific customer request. The paper proposes the usage of a web-based decision support system using ontologies as a conceptual model for representing the organisation-specific competence...
- White papers 2004-06-30
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