BNET Business Dictionary

Business Definition for: Customer Capital

  • the value of an organization's relationships with its customers, which involves factors such as market share, customer retention rates, and profitability of customers

Additional Resources

Capital BlueCross Receives InfoWorld 100 Award Based on ArcSight Implementation
ArcSight, Inc., a leader in Network and Security Information Management solutions, today announced that its customer, Capital BlueCross , the leading health insurance company in Central Pennsylvania, was recognized with an IDG InfoWorld 100 Award. Capital BlueCross received the distinction for its implementation of ArcSight ESM ...
Tags: InfoWorld
Research articles 2006-12-15
APAC Customer Services Announces Initiation of Research Coverage by Craig-Hallum Capital Group LLC
DEERFIELD, Ill. -- APAC Customer Services, Inc. (Nasdaq: APAC), a leading provider of customer care services and solutions, today announced that Craig-Hallum Capital Group LLC of Minneapolis, Minnesota has initiated coverage of APAC Customer Services, Inc. As a matter of policy, APAC Customer Services, Inc. does not, by making...
Tags: Minneapolis, Minnesota, Nasdaq Stock Market Inc.
Research articles 2006-12-18
First Analysis Venture Capital Invests in Customer Relationship Management Software Provider Witness Systems Inc
CHICAGO--BUSINESS WIRE--Sept. 17, 1999-- First Analysis Venture Capital in August participated with Noro-Mosely and Hambrecht and Quist in an $8 million investment in Witness Systems Inc., developer and supplier of customer interaction recording and analysis solutions that drive efficiency and effectiveness within customer contact centers. With a proactive approach...
Tags: analysis, Business Wire, CRM, FINANCE, Investment
Research articles 1999-09-17
Phoenix Customer-Service Software Firm Gets $7.75 Million in Venture Capital.(Knight Ridder/Tribune Business News)
Apr. 12--TouchScape Corp., a Phoenix company specializing in customer-service software, said Tuesday that it has received $7.75 million in venture capital. Apr. 12--TouchScape Corp., a Phoenix company specializing in customer-service software, said Tuesday that it has received $7.75 million in venture capital.
Tags: customer service, Phoenix Technologies, software, venture capital
Research articles 2000-04-12
Symantec to Sell Application Performance Management Business to Vector Capital; Vector Capital to invest significantly in customer support, technology development, and sales and marketing of APM solutions.
M2 PRESSWIRE-18 January 2008-Symantec Corporation: Symantec to Sell Application Performance Management Business to Vector Capital; Vector Capital to invest significantly in customer support, technology development, and sales and marketing of APM solutionsC1994-2008 M2 COMMUNICATIONS LTD RDATE:17012008 CUPERTINO, Calif. -- Symantec...
Tags: marketing, sales, SECURITY, Symantec Corp., Vector Capital
Research articles 2008-01-18
Capital City Bank credit card changes hands and rates.
By Juana Jordan, Tallahassee Democrat, Fla. Knight Ridder/Tribune Business News Nov. 3--TALLAHASSEE, Fla. -- Responding to what is said to be customer demand for a credit card with more benefits, Capital City Bank is rolling out its new enhanced credit card. ...
Tags: Capital City Bank
Research articles 2004-11-03
Apply Customer Value Analytics To Boost Your Stock Price
From the executive summary: ‘Lenders, shareholders, and customers provide the money to fund organizational operations. Each of them has a different objective in doing so. While lenders and shareholders seek a risk-adjusted return on capital, customers seek the value-added delivery of products and/or execution of services. Therefore, it is only...
Tags: Shareholder, Stock Price, Lender, Analytics, Stock, Customer, Acorn Systems, Financial Accounting, Economic Value-Added Analysis, Finance, Managerial Accounting
White papers 2004-03-22
Phoenix Software Company Gets $7.75 Million Venture-Capital Boost.(Knight Ridder/Tribune Business News)
Apr. 12--TouchScape Corp., a Phoenix company specializing in customer-service software, said Tuesday that it has received $7.75 million in venture capital. Apr. 12--TouchScape Corp., a Phoenix company specializing in customer-service software, said Tuesday that it has received $7.75 million in venture capital.
Tags: Phoenix Technologies, software, venture capital
Research articles 2000-04-16
Hitachi capital takes a tumble.
Hitachi Capital's solid progress in focusing on niche sectors within the financing market has been marred by the failure of Transrent, a key customer in its business finance division. As a result of this, and the ... Hitachi Capital's solid progress in focusing on niche sectors...
Tags: Hitachi Ltd.
Research articles 2007-01-19
Blue Chip Investors Lead Successful Refinancing of IntelliRisk Management Corporation; Brings Balance Sheet Strength, Capital Investment
Business Editors NEW YORK--BUSINESS WIRE--May 6, 2004 IntelliRisk Management Corporation IRMC, a premier provider of customer management solutions specializing in customer retention, accounts receivable management, and collections services, today announced the completion of a major refinancing that lowers its debt, increases liquidity and brings a fresh infusion of...
Tags: chip, FINANCE, financing, Goldman Sachs Group Inc., Investment, investor, Wells Fargo & Co.
Research articles 2004-05-06
Thai State-Run Insurer Seeks Partners to Help Increase Capital.
Bangkok Post, Thailand Knight Ridder/Tribune Business News Aug. 23--State-run Dhipaya Insurance Plc is seeking more strategic partners to expand its customer base and help it increase its capital. The firm is planning to raise its registered capital to 300 million baht...
Tags: Bangkok Post, Benefits, FINANCE, Insurance
Research articles 2002-08-23
Blue Chip Investors Lead Successful Refinancing of IntelliRisk Management Corporation; Brings Balance Sheet Strength, Capital Investment.
NEW YORK, May 6, 2004 CCNMatthews via COMTEX IntelliRisk Management Corporation IRMC, a premier provider of customer management solutions specializing in customer retention, accounts receivable management, and collections services, today announced the completion of a major refinancing that lowers its debt, increases liquidity...
Tags: chip, FINANCE, financing, Goldman Sachs Group Inc., Investment, investor, liquidity, Wells Fargo & Co.
Research articles 2004-05-06
Compellent Customer, Munder Capital Management, Receives Computerworld "Best Practices in Infrastructure Management" Award
Franklin & Marshall College Named Finalist in Servers and Virtualization Category EDEN PRAIRIE, Minn. -- Compellent Technologies, Inc. (NYSE Arca: CML) today announced its customer Munder Capital Management won IDG's Computerworld "Best Practices in Infrastructure Management" Award in the Data Center Management, IT Operations and Business Continuity category. Munder...
Tags: Computerworld, HARDWARE, International Data Group, Storage
Research articles 2008-06-25
DWL Receives US$31 Million in Venture Capital Funding
Business & Technology Editors NEW YORK--BUSINESS WIRE--Sept. 24, 2001 DWL Incorporated, a leading provider of enterprise customer management applications, today announced the completion of a third round of financing led by U.S.-based investors Insight Venture Partners and MMC Capital, Inc., a wholly owned subsidiary of Marsh & McLennan...
Tags: FINANCE, Investment, Nasdaq Stock Market Inc.
Research articles 2001-09-24
Newfoundland Power Receives Approval for 2004 Capital Budget.
ST. JOHN'S, NEWFOUNDLAND AND LABRADOR, Nov 5, 2003 CCNMatthews via COMTEX Newfoundland Power Inc. (TSX:FTS) today received approval of a $52.2 million 2004 Capital Budget from the Newfoundland and Labrador Board of Commissioners of Public Utilities PUB. "The capital expenditures we...
Tags: Newfoundland Power Inc.
Research articles 2003-11-11
GAIN Capital Group Reports 536% Increase in Revenues and a Tripling of New Customer Accounts
GAIN Capital Group, Inc., a leading provider of foreign exchange forex trading and asset management services for institutional and self-directed investors, today announced 125% growth in total customer accounts for the 12-month period ending September 30, 2004. The company now has customers from 113 countries, currently transacting over $45 billion...
Tags: GAIN Capital Group
Research articles 2004-10-07
Remedy Corporation teams with VISTA, GE Capital IT Solutions, Siemens and Stratacom to rescue Tivoli Service Desk users; Remedy enlists veteran partners armed with Total Migration Kit to assist in Tivoli Service Desk customer migration.
M2 PRESSWIRE-6 March 2001-REMEDY: Remedy Corporation teams with VISTA, GE Capital IT Solutions, Siemens and Stratacom to rescue Tivoli Service Desk users; Remedy enlists veteran partners armed with Total Migration Kit to assist in Tivoli Service Desk customer migration C1994-2001 M2 COMMUNICATIONS LTD...
Tags: IT Solutions Inc., Stratacom Inc.
Research articles 2001-03-06
PeopleSupport Closes Oversubscribed $18 Million Series C Financing Round Led by Accel Partners and Benchmark Capital
LOS ANGELES--BUSINESS WIRE--Nov. 22, 1999-- Leading Internet Customer Care Provider Receives $25 Million to Date PeopleSupport Inc. (http://www.PeopleSupport.com), the leader in mission-critical Internet customer care, today announced investments totaling nearly $18 million from a group led by Accel Partners and Benchmark Capital. Also participating were previous PeopleSupport...
Tags: Benchmark Capital
Research articles 1999-11-22
Pinnacle West Capital Corp. Q3 2008 Earnings Call Transcript
Question-and-Answer SessionThank you, sir. [Operator Instructions]. Our first question comes from Paul Ridzon, Keybanc. Your line is open, sir. Paul Ridzon - Keybanc Capital Markets Thank you. The $720 million of CapEx cuts I was a little unclear, is that the 500 plus the 200 in January, an incremental...
Tags: Reduction, Sir, Call Transcript, Equity, Earnings, Pinnacle West Capital Corp., Investment, Financial Services, Finance, Seeking Alpha
Earnings calls 2008-11-04
Supreme Court rules customer lists deductible. (Legal Tips for Marketers) (Column)
The US Supreme Court has ruled that petroleum jobber customer lists are tax deductible assets. The said ruling has concluded that customer-based intangible assets are subject to depreciation with the passing of time. Customer lists were previously considered as nondepreciable intangible assets, hence their inability to be included in tax...
Tags: asset, goodwill, Internal Revenue Service, petroleum, tax
Research articles 1993-07-01
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