Emotional Intelligence: Definition and additional resources from BNET
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BNET Business Dictionary

Business Definition for: Emotional Intelligence

  • the ability to perceive and understand personal feelings and those of others. Emotional intelligence means recognizing emotions and acting on them in a reflective and rational manner. It involves self-awareness, empathy, and self-restraint. In the workplace, this ability can greatly enhance interpersonal communication and people skills. Emotional intelligence was first broadly discussed by Daniel Goleman.

Additional Resources

What Is The Role Of Emotional Intelligence In Business Today
This paper explains: what is emotional intelligence; what does emotional intelligence have to do with business; management and emotional intelligence; leadership and emotional intelligence; what is the role of emotional intelligence in business and in the future. It's likely that emotional intelligence is going to continue to become even more...
Tags: emotional intelligence, leadership
White papers 2006-01-01
Sales Career And Emotional Intelligence: The Elements of a Good Emotional Intelligence - PPT Presentation
Emotional intelligence ppt presentations are high in demand today. This is because of the fact that recent studies have shown the importance of emotional intelligence to success. Corporations want to learn more about emotional intelligence because it could be the key to the rise of their businesses. Schools want to...
Tags: Leadership, emotional intelligence, sales
White papers 2007-12-01
Leadership Skills and Emotional Intelligence
Emotional intelligence has become a popular topic in the business press in recent years. This article helps many leaders to understand and develop emotional intelligence competencies. This study compares scores on Benchmarks to self-reported emotional intelligence as measured by the BarOn EQ-i. It shows that the key leadership skills and...
Tags: emotional intelligence, career, leadership, leader
White papers 2004-12-02
Emotional Intelligence: What Are The Benefits?
"Emotional intelligence is a form of social intelligence that involves the ability to monitor ones own and others" feelings and emotions, to discriminate amongst them, and to use this information to guide one's thinking and action. This paper explains aspects concerned with emotional intelligence such as productivity; performance, profitability; stress...
Tags: Leadership, emotional intelligence, stress management, monitor, benefit, performance
White papers 2006-10-21
Leadership And Emotional Intelligence
"Emotional Intelligence, also called EI and often measured as an Emotional Intelligence Quotient or EQ, describes an ability, capacity, or skill to perceive, assess, and manage the emotions of one's self, of others, and of groups." Emotional intelligence can be increased by practicing being more aware, by being more conscious...
Tags: Microsoft Corp., emotional intelligence, leadership
White papers 2007-12-01
Emotional Intelligence As a Standard Intelligence
It has been claimed that emotional intelligence EI meets traditional standards for an intelligence . Roberts et al. question whether that claim was warranted. The central issue raised by Roberts et al. concerning the work is whether there are correct answers to questions on tests purporting to measure emotional intelligence...
Tags: Leadership, emotional intelligence
White papers 2003-01-01
Emotional Intelligence and Me
It's one thing to be aware of our emotions, and another to effectively manage them. This article focuses on instructions to use emotional intelligence to tackle our daily challenges. A research has shown emotional intelligence accounts for more than 58% of job performance. This article builds upon the author's experience...
Tags: Leadership, Recruitment & Selection, emotional intelligence, workplace, job
White papers 2004-12-16
Emotional Intelligence: Old Wine With a New Label
Emotional intelligence EQ wasn't "invented" when it was first introduced to the public a decade ago. The power of this method for describing the side of life that is more than mere "smarts" has generated demand for evidence that emotional intelligence is real and more than a flavor of the...
Tags: Leadership, emotional intelligence, wine
White papers 2004-11-12
On the Role of Emotional Intelligence in Organizations
Today emotional intelligence is a popular topic of many discussions among academic scholars and corporate executives. What exactly is emotional intelligence, and what role does it play in business and in education? This paper will attempt to answer these questions by providing definitions and a brief history of Emotional Intelligence...
Tags: Leadership, Murray State University, emotional intelligence, training
White papers 2002-02-19
The Whys and What's of Teaching Emotional Intelligence
The emotions are part of the development. The present emotional intelligence that one has is the product of learning that one has encountered in the past. Incidentally, anyone can redirect their unwanted emotions into more useful ones in the same way as anyone can be taught of the proper ways...
Tags: Leadership, emotional intelligence
White papers 2007-12-01
Emotional Intelligence: A Pathway to Self-Understanding and Improved Leadership Capacities
In 1995, Goleman wrote his book, Emotional Intelligence, based upon Salovey and Mayer's (1990) work. Since then, Emotional Intelligence EQ has become one of the hottest leadership topics in corporate America and has filtered into the not-for-profit and educational arenas as well. It is through an individual's emotional intelligence that...
Tags: emotional intelligence, leadership, training
White papers 2006-08-01
Characteristics Of Emotional Intelligence
Many experts today are teaching emotional intelligence. People go to seminars, take classes, and generally pay a lot of cash to listen to someone teaching about emotional intelligence. People want to learn - Of course, this reason is at the core of teaching emotional intelligence. After all, who will be...
Tags: Leadership, emotional intelligence
White papers 2007-12-01
What's Love Got To Do With It? : Opening the Heart to Emotional Intelligence
The defines a concept of emotional intelligence that has become part of everyone's thinking. What we already knew, but had failed to acknowledge -- that the emotions matter and that emotional competence is as important as intelligence to help people do well -- has become a culture-wide "paradigm shift" readying...
Tags: Leadership, emotional intelligence
White papers 2001-05-01
The Benefits Of Emotional Intelligence
One of the immediate goals of emotional intelligence is to increase self-awareness. Not to the point where one spend all the time analyzing him or her and looking inward, but enough so one can assess quickly the emotional states, and, more importantly, the cost they have for one. More emotional...
Tags: Leadership, emotional intelligence, benefit
White papers 2006-01-01
The Benefits Emotional Intelligence in Companies: Recruiting and Leadership Management
The purpose of this capstone proposal is to demonstrate the importance of emotional intelligence in the workplace. The capstone will discuss hiring emotionally intelligent people, evaluating leaders in companies with respect to how their level of emotional intelligence affects the rest of the organization, and training and continuing development of...
Tags: Recruitment & Selection, emotional intelligence, workplace, recruiting, hiring, leadership, training, leader
White papers 2005-05-31
Developing Emotional Intelligence
From the executive summary: ‘Beyond the benefit of understanding oneself, the appeal of the concept of emotional intelligence is the hope for development. Many researchers of this concept contend that a person can develop the characteristics that constitute emotional intelligence. However, few have taken the time to rigorously evaluate change...
Tags: Leadership, Hay Group, emotional intelligence, benefit
White papers 2000-08-09
Can Emotional Intelligence Improve Sales And Marketing Management?
Center for Strategic Relations announces an audio tutorial on emotional intelligence in business. This program shares the definition of emotional intelligence and answers the question, "Can emotional intelligence improve sales and marketing management" The author outlines his "Emotional Roadmap" that shows listeners how to deal with emotions in selling to...
Tags: Leadership, emotional intelligence, negotiation, sales, marketing
White papers 2006-05-22
Emotional Intelligence: Issues And Common Misunderstandings
From the executive summary: ‘The influence of emotional intelligence on popular culture and the academic community has been rapid and widespread. While this has stimulated a surprising number or research initiatives across a wide range of domains within psychology, the swiftness with which the concept of emotional intelligence has caught...
Tags: Leadership, emotional intelligence
White papers 2003-10-01
Emotional Intelligence and Intrapersonal Conversations
The construct of Emotional Intelligence EI appears to be at a crossroads. While a number of investigations support the argument that there is indeed something besides cognitive intelligence IQ and specific job skills that accounts for the variance between average and superior performance, there are many questions yet to be...
Tags: Leadership, emotional intelligence, construct, job, performance
White papers 2006-04-18
Emotional Intelligence & Military Leadership
The role of leadership in the Canadian Forces is becoming increasingly important as defence issues and challenges become more multifaceted. Military effectiveness relies on the ability of leaders to respond to ongoing pressures and to manage others efficiently. The purpose of this paper is to present a review of emotional...
Tags: Government of Canada, emotional intelligence, effective leadership, leadership, leader
White papers 2002-03-11