BNET Business Dictionary

Business Definition for: Management By Walking Around

  • a hands-on style of management based on regularly walking around to speak to, question, and listen to employees, and to learn more about work processes

Additional Resources

Walking a fine line
Walking A Fine Line Richard F. Wright is a staunch supporter of the "management by walking around" philosophy popularized in the book In Search of Excellence. However, he has learned that when he walks around, he has to do it carefully. As vice president of research and development...
Tags: Fine-Line Inc.
Research articles 1986-04-01
CEO Survey: Lacking the Human Touch
Why CEOs lack some critical "soft" skills and don't realize it. When given a list of a dozen words to describe their CEO, only one in five employees picked “caring” or “warm.” (Small wonder that these words were picked twice...
Tags: BNET Feature, Leadership, Ethan Watters, Marketing, Workforce Management, Human Resources, Marketing Research, Recruitment & Selection, CEO, Survey, Employee
Articles 2007-10-30
Blowing Up Business As Usual
At some companies, employees skip meetings, set their own schedules, and take unlimited vacation time. Surprise: They also get more done.There's no shortage of approaches to organizational and performance management — from balanced scorecard and total quality management to management by walking around and rightsizing, just for starters. One of...
Tags: Best Buy Co. Inc., Balanced Scorecard, Performance Management, Quality, Tqm/Six Sigma/ISO 9000, Business Intelligence, Team Management, Marketing, Marketing Research, Human Resources, Workforce Management, Business Operations, It Operations, Enterprise Software, Software, Data Management, Management, Results-Only Work Environment, Cali Ressler, Jody Thompson, Productivity, Organizational Management, Best Buy, Google, General Electric, Semco, Corporate Culture, BNET Feature Package
Articles 2008-09-26
A Little Innovation Inspiration
A brilliant brief profile of managing out of a morass is in a new special issue of Smithsonian magazine, titled America’s Young Innovators. One of the 37 people (all under 36) profiled in the magazine is Ramon Gonzalez, who four years ago started the Laboratory School of Finance and Technology,...
Tags: Productivity, Ramon Gonzalez, Computer, Language, School, Michael Fitzgerald
Blog posts 2007-11-05
Director of Richmond, Va., Airport Takes Pleasure in Challenge of Job.(Knight Ridder/Tribune Business News)
May 1--Every night, before he goes home from work, Jon Mathiasen takes a stroll around Richmond International Airport. He doesn't do this for his health or as a hobby. Rather, he wants to see for himself what's going on. "I'm a firm...
Tags: job, Richmond, Southwest Airlines Co.
Research articles 2000-05-05
Weekend Round-Up
Sunday Telegraph Former McDonald's director takes on Italy's historic treasures. Prompting jokes about McDonatellos, a former McDonald's director, Mario Resca, wants to shake up Italy's dusty cultural tourism scene.  "I see visitors as customers, clients. When you come to one of my museums, you are a guest...
Tags: Chemicals, U.K., Wine, Director, Debt-for-equity Swap, Vinod Sekhar, Denbies Wine Estate, Entrepreneurship, Management, BNET UK Staff
Blog posts 2009-10-05
How to Get ROWE Working for Your Team
How to Get ROWE Working for Your TeamRE: How to Get ROWE Working for Your TeamThis is a very good report. The thing that really does bug me is micro-management that managers tend to adopt. All thet seem to care about is what time you get in, what time you...
Tags: Team management, ROWE Working, team
Discussion threads 2008-09-30
Don't Forget the Middle Manager
Some more views on the 'forgotten' middle manager -- whose role is increasingly under pressure in companies facing financial belt-tightening. "It’s not the ‘sexy’ part of leadership," says Penny de Valk, CEO of the Institute of Leadership and Management -- middle managers are often accused of...
Tags: Middle Management, Joanna Higgins
Blog posts 2008-11-19
How to Get Results From Your Team
Ten tips from the creators of the Results-Only Work Environment, from their book Why Work Sucks and How to Fix It. 1. Make meetings optional. Let people evaluate their need to participate. If they know they can make better use of ...
Tags: Team, Employee, Performance, Performance Management, E-mail, Team Management, Human Resources, Workforce Management, Online Communications, Management, Results-Oriented Work Environment, ROWE, Best Buy, Cali Ressler, Jody Thompson, Corporate Culture, Workplace Management, Cali Ressler and Jody Thompson, authors of Why Work Sucks and How to Fix It
Articles 2008-09-26
Insureds should take top priority in Lloyd's case. (Lloyd's of London)(Risk Management Beat)(Column)
If you're a policyholder, it's hard to shed a tear for Lloyd's Names. Those poor little rich souls walking around with barrels instead of clothes are, sadly, incapable of wringing pity from risk managers. From the insured's point of view, these Names aren't what they...
Tags: Lloyd's of London
Research articles 1996-07-01
Disney's wonderful world of Marvel
LOS ANGELES Fortune -- The acquisition of Marvel Entertainment by the Walt Disney Co. is, on a surface level, a perfect, if expensive, fit. But it also represents an interesting evolution in the company's direction under CEO Bob Iger. Under the deal, announced this morning, Disney (DIS, Fortune 500) will...
Tags: Disney Corp., Pixar Animation Studios Inc.
News items 2009-08-31
Nipping Workplace Bullying in the Bud
Nipping Workplace Bullying in the BudBullying in the WorkplaceThanks for the informative article on bullying - but what does one do when the bully is the employer? The employee has absolutely nowhere to go to report the problem. Imagine the complexity of approaching the bully with the complaint. This is...
Tags: small business, workplace, Workplace Bullying
Discussion threads 2007-06-12
The Quintessential Hero of the Forbes Profile
The quintessential hero of the Forbes magazine profile doesn't only run an efficient business; he or she plays the flute, paints, explores, performs in a rock band with an ironic middle-aged name like Prostate Pretenders...Mutual fund managers are depicted as cerebral superstars, memorizing baseball statistics, perfecting their piano technique, jetting...
Tags: General
Blog posts 2007-02-17
Capitalize on Affordable Luxuries
Over-leveraged consumers have less disposable income now than they have in past recessions — but history suggests they'll open their wallets for the right stuff. The scenario: Over-leveraged consumers have less...
Tags: Consumer, Recession, Luxury, Sales Strategy, Sales Force Management, Sales, BNET Feature, The Lipstick Indicator, Luxury Goods, Recession Strategy, John Maas
Articles 2008-11-20
Who Will Pay for China's Housing Bubble?
Prieur du Plessis submits: This home-made clip features Hugh Hendry, founder of Eclectica Asset Management, walking around the streets of China presumably Beijing or Shanghai and pointing out numerous empty buildings. Huge debt must have been incurred in erecting these buildings and without tenants there is no prospect of...
Tags: China, Emerging Markets, Prieur du Plessis
External links 2009-07-29
Pulte Homes Q2 2007 Earnings Call Transcript
Question-and-Answer SessionOperator Operator Instructions Your first question comes from the line of Nishu Thood from Deutsche Bank. Please proceed. Nishu Thood - Deutsche Bank Thanks. Good morning. Richard Dugas Good morning. Nishu Thood - Deutsche Bank The first question I wanted to ask related to the cost savings initiative....
Tags: Pulte Homes Inc.
Earnings calls 2007-07-26
Centex F1Q08 (Qtr End 6/30/07) Earnings Call Transcript
Question-and-Answer SessionOperator Operator Instructions Our first question comes from the line of Jeremy Pinchot with MCH. Jeremy Pinchot - MCH Hi, thanks for taking my call. I was just hoping you could go through some of the details of the use of the cash in the quarter. Cathy Smith...
Tags: Centex Corp.
Earnings calls 2007-07-25
Engaging with Gen Y | BTalk Australia
(12min 23) Gen Y are criticised for assuming the world will change around them. They expect high salaries for as little work as possible. They don’t respect their boss and show little loyalty for the company they work for. Well, get used to it! There will be...
Tags: Job, Workplace, Leadership, Generation Y, Boss, Career, Generation, Recruitment & Selection, Human Resources, Workforce Management, Phil Dobbie
Blog posts 2009-03-08
Wilmington Trust Co. Q3 2007 Earnings Call Transcript
Question-and-Answer SessionOperator Thank you. [Operator Instructions]. Our first question is coming Charlie Ernst of Sandler O'Neil. Charles Ernst - Sandler O'Neil Asset Management Good morning. Ted T. Cecala - Chairman and Chief Executive Officer Morning. Charles Ernst - Sandler O'Neil Asset Management ...
Tags: Wilmington Trust Corp.
Earnings calls 2007-10-19
How Operations Research Drives Success at P&G
Operations research isn't just geek science at P&G. It's an integral part of the company's marketing, sales and supply chain. ...
Tags: Procter & Gamble Co., BNET Feature, Quantitative Analysis, Analytics, Andrew Hines, Operations Research, Finance, Marketing, Business Operations, Management, Tools & Techniques, Branding, Financial Planning, Productivity, Research & Development, Wegryn, Team Management, Team, Jake Swearingen
Articles 2008-02-13
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