Organizational Learning: Definition and additional resources from BNET
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BNET Business Dictionary

Business Definition for: Organizational Learning

  • a culture of change and improvement within an organization, characterized by employee enthusiasm, energy, and high levels of creativity and innovation. In their book Organizational Learning (1978), Chris Argyris and Donald Schön suggest that if a number of employee development activities are in progress within an organization, a sense of organizational movement and development can be achieved, and that, with the right encouragement, support, and reward, this can become self-perpetuating. The concept of organizational learning was further developed by Peter Senge, and repopularized as the learning organization.

Additional Resources

Measuring Organizational Learning
Organizational learning takes place when the organization constantly learns from past mistakes and refrains from repeating them in the future. It is imperative to measure organizational learning to assess the progress made by the organization. The Balanced Scorecard BS framework measures performance of the organization by effectively measuring organizational learning....
Tags: Marketing, Balanced Scorecard, Organization, Marketing Research
White papers 2003-01-01
The Paradox of Inter-Organizational Learning Between Culturally Diverse Partners: A Research Proposal
There has been an explosion of interest in both popular and academic literature on the topic of organizational learning over the past 15 years. Comparatively there has been a dearth of literature focusing on the specific realm of inter-organizational learning. An area of study of inter-organizational learning that seems to...
Tags: Partnership, Theory, Queen
White papers 2003-09-01
Organizational Achievement & Leadership
Organizational achievement is a yardstick to measure the success of an organization in managing change. There are three tools used in achieving such success. They are strategic planning, organizational development, and organizational learning. Strategic planning is imperative in proactively managing change. Organizational development focuses on participative management in carrying out...
Tags: Leadership, Strategy, Strategic Planning, Business Intelligence, Enterprise Software, Software, Management, Data Management, University Of Texas, Knowledge Management, Knowledge Management Framework, Achievement
Presentations 2003-01-01
Performance Driven Learning: Putting the Horse before the Cart to Lead Organizational Growth
Performance driven learning is key to successfully managing employee development and gaining the highest return on your e-Learning investment. Simply tracking learning participation and effectiveness is not enough to impact an organization's bottom line and increase shareholder value. In this complimentary white paper you will learn how...
Tags: Software, Human Resources, Workforce Management, Performance, Enterprise Software, Performance Management, E-learning, Softscape Inc.
White papers 2004-10-24
Knowledge Management and Organizational Learning: Fundamental Concepts for Theory and Practice
This paper investigates several issues regarding the nature, domain, conceptual foundations, and practical challenges of knowledge management and organizational learning. The paper first identifies and contrasts two fundamental philosophical orientations to knowledge management - the personal knowledge orientation and the organizational knowledge orientation - and illustrates the distinctive kinds of...
Tags: Strategy, Knowledge Management, Knowledge, Theory, Orientation, Enterprise Software, Software, Management
White papers 2005-03-01
Gainsharing And Organizational Learning: An Analysis Of Employee Suggestions Over Time
From the executive summary: ‘The paper addresses the issue of how gainsharing programs work by proposing a model of gainsharing as an organizational learning system. Employee suggestions submitted over the first four years of a gainsharing plan at one plant are analyzed. The results indicated that although traditional explanations of...
Tags: Analysis, Pace University
White papers 2003-01-01
Implementing New Practices: An Empirical Study Of Organizational Learning In Hospital Intensive Care Units
This paper contributes to research on organizational learning by investigating specific learning activities undertaken by improvement project teams in hospital intensive care units and proposing an integrative model to explain implementation success. Organizational learning is important in this context because medical knowledge changes constantly, and hospital care units must learn...
Tags: Management, Healthcare, Team Management, Hospital, Harvard College, Team
White papers 2006-04-19
Managing Organizational Change
The external and internal environment of an organization is in a state of constant change. The organization has to re-adjust itself to this changing scenario in order to sustain competitive advantage in the market. Learning is a tool, which the organization uses for re-aligning itself according to the change. Learning...
Tags: Organization, Change Management, Leadership, Free Trade, Productivity, Strategy, Tools & Techniques, Management, Finance
Presentations 2003-01-01
Supporting Organizational Learning in Design-Type Work Processes - The CLOCKWORK Project
The effective use, preservation and creation of knowledge in design-type work processes is of vital interest for an enterprise. This paper presents the CLOCKWORK approach to organizational learning which comprises a web-based toolset to structure, store and retrieve knowledge elements created during all phases of the product development. The examination...
Tags: Management, Strategy, Knowledge
White papers 2003-07-02
Integrating KM and Organizational Learning: Best Practices of Accenture Ltd., IBM Corp., and Turner Construction Co.
How do employees know where the best knowledge is? Do they care which "brand" it falls under? When faced with a problem or issue at work, employees need answers or expertise whether they come from communities of practice, learning management systems, expertise locator systems, best practice repositories, training courses, online...
Tags: Accenture Ltd., APQC, Best Practice, IBM Corp., Knowledge Management, Business Intelligence, Workforce Management, Strategy, Enterprise Software, Software, Data Management, Human Resources, Management
White papers
Enterprise Learning: The Key to Organizational Performance
Leading organizations are implementing human capital development and management HCDM as a business strategy to improve performance through a management system for aligning, developing and managing people. Enterprise learning, a key component of HCDM, offers significant opportunities to attain organizational performance goals. This white paper is designed to help exploring...
Tags: Performance, Workforce Management, Human Resources, Performance Management, Human Capital, Enterprise
White papers 2003-06-13
Organizational Change
An organization is subjected to constant changes in its external and internal environment. To stay afloat in the market, it is imperative for the organization to adapt itself to these changes. Change management is the concrete methodology followed by an organization in adapting to an environmental or otherwise change. Learning...
Tags: Change, Western Kentucky University, Organization, Change Management, Leadership, Tools & Techniques, Management
Presentations 2003-01-01
Growth factors - organizational learning at Cemex, Rubbermaid and Banc One - The Mandate for Learning: Case Studies
Whether growth comes from new markets, new products, or new acquisitions, it's most likely to proceed smoothly and successfully if it stems from - and is nurtured by - an organized learning process.
Tags: Cemex
Research articles 1995-07-01
Why Does Learning Matter?
Nowadays, executive management understands that organizational learning enables organizational performance. It enables agility, change and growth. Because it is the centerpiece of the strategy to recruit, retain and leverage the most talented people, learning is how one causes their value to appreciate. The benefits of the Business Process Outsourcing BPO...
Tags: Business Process Outsourcing (BPO), Outsourcing, Operational Planning, It Services, Channel Management, Performance Management, It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, Human Resources, Workforce Management
White papers 2004-09-01
The Impact Of Communication Behaviours On New Product Development Speed And Organisational Learning
The purpose of this paper is to understand how communication behaviours influence new product development NPD speed and organisational learning. Through the use of structural equation modelling, this research tests a model examining the effects of communication behaviours (i.e. communication quality, bi-directional communication, and communication frequency) on NPD speed and...
Tags: New Product Development, New Product Development Speed, Product Marketing, Marketing
White papers 2007-03-01
Creating A Mentoring Culture
From the executive summary: ‘Today's organizational leaders must think systemically and create mentoring cultures rather than opting for the more expedient route of running a program. A resilient mentoring program requires cultural scaffolding to support its implementation, fully embed it in the organization, and secure organizational investment in the enterprise....
Tags: Culture, Center For Association Leadership, Leadership, Investment, Management, Finance
White papers 2002-11-01
Market-Oriented Product Development as an Organizational Learning Capability: Findings From Two Cases
Conceptualizing market orientation at the level of the product development process is relevant, because market orientation is a highly critical factor for new product success and this conceptualization can be used as a starting-point to transform the whole organization into a more market oriented one. Market-oriented product development appears to...
Tags: Product Development, Market-Oriented Product Development, Product Marketing, Theory, Orientation, Strategy, Research & Development, Business Operations, Marketing, Management
White papers 2002-04-09
When Do Organizational Routines Work Well?: A New Approach to Knowledge Management
The organizational routine defined here as a coordinated, repetitive set of organizational activities is an important element of organizational learning and knowledge management. Some scholars even consider routines to be the only source of sustainable strategic advantage for firms. This paper helps fill this gap in the literature by examining...
Tags: Knowledge, Routine, Strategy, Knowledge Management, Management, Enterprise Software, Software
White papers 2002-03-08
Breaking Through to High Performance: Unleashing the Power of Learning BPO
Learning Business Process Outsourcing BPO is truly a key talent multiplier. Because organizations are applying lessons and best practices learned by others, especially in other business functions, and because learning services firms are continually refining their methods and increasing their capabilities, results are now delivered more rapidly, with fewer missteps....
Tags: BPO, High-performance, Learning Business Process Outsourcing, Business Process Outsourcing (BPO), Outsourcing, Workforce Management, It Services, Leadership, It Operations, Business Operations, Outsourcing & Subcontracting, Human Resources, Management
White papers 2005-04-01
Learning Objectives For Organizational Change
Organizational change is important to usher in long-term success in an organization. A change entails realignment of organizational systems and processes. Managing change involves institutionalizing the philosophy of change in the organization. Effective change management entails creating a definitive vision and managing the transition to the desired future state. The...
Tags: Thomson Corp., Change, Tools & Techniques, Management, Change Management, Leadership
Presentations 2003-01-01
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