all the features and characteristics of a product or service that affect its ability to meet stated or implied needs. Quality can be assessed in terms of conforming to specification, being fit for purpose, having zero defects, and producing customer satisfaction. Quality can be managed through total quality management, quality standards, and performance indicators.
Wiktionary Definition for: Quality
#''(uncountable)'' Level of excellence
Ex:''This school is well-known for having teachers of high '''quality'''.''
Ex:'''''Quality''' of life is usually determined by health, education, and income.''
#''(countable)'' A property or attribute that differentiates a thing or person.
Ex:''One of the '''qualities''' of pure iron is that it does not rust easily.''
Ex:''While being impulsive can be great for artists, it is not a desirable '''quality''' for engineers.''
Ex:''security Security, stability, and efficiency are good '''qualities''' of an operating system.''
#(''thermodynamics'') In a two-phase liquid-vapor mixture, the ratio of the mass of vapor present to the total mass of the mixture.
#(''archaic'') high High social position.
Ex:''A peasant is not allowed to fall in love with a lady of '''quality'''.''
Ex:''membership Membership of this golf club is limited to those of '''quality''' and wealth.''
#The correspondence between a goal and its outcome -- between intent and result of action.
#Being of good worth, well made, fit for purpose.
Ex:''We only sell '''quality''' products.''
Ex:''That was a '''quality''' game by Jim Smith.''
Ex:''A '''quality''' system ensures products meet customer requirements.''
The purpose of this paper is to provide an overview to different quality models. It will also discuss what quality is by presenting a number of high-profile quality gurus together with their thoughts on quality which in some cases actually results in a more or less formal quality model.
The ‘quality’ paradigm has assumed significance in the contemporary business era. Intense competition and rivalry between organizations has added momentum to the importance of quality. Quality of a product or service determines its acceptability among the target audience. There are three dimensions of quality viz. quality of design, quality of...
This article is about current quality assurance practices which mainly emphasizes on the assessment or measurement of quality, assuming that this interest and attention will work some magic to make quality happen. Unforunately, quality doesn't just happen! Production processes have to be carefully planned, monitored, and managed to assure quality...
Quality can be defined as the measure of customer’s satisfaction with a particular product or service. A good quality product is one, which satisfies the customer. Product quality is often determined by process quality. Therefore, it is imperative to visualize quality in the context of the entire organization. The paper...
The articles talks about adopting a framework for Total Quality Management with reference to laboratories. The framework involves quality laboratory processes, quality control, quality assessment, quality improvement, quality planning, and quality goals.. There is a need to make quality planning quick and easy. The time to be saved is often...
The quality paradigm has assumed great importance in modern day business scenario. Management of quality in a project entails detecting and fixing errors in different work process encompassing the project. Quality planning, quality assurance, and quality control are different processes involved in project quality management. The paper examines the aforesaid...
The term ‘Total Quality Control’ includes three aspects viz. Design Quality Control, Product Quality Control, and Incoming Material Quality Control. The term ‘quality’ is also categorized into three aspects viz. the product quality, the design quality, and conformance quality. The adoption of Total Quality Control techniques involves an elaborate process....
Quality is a more complicated term than it appears. It seems that every quality expert defines quality somewhat differently, and there are a variety of perspectives that can be taken in defining quality (for example, customer's perspective, specification-based perspective). The purpose of this article is to discuss the transcendent approach...
Article discusses the measuring systems for checking quality system earning. It states how can quality be measured as in most organizations, the quality manager evaluates the effectiveness of the quality system. Sections 4.1 and 4.16 of ISO 9001:1994 mandate that quality records be used to demonstrate the effective operation of...
In contemporary business era, one of the most important prime movers of long-term organizational success is the aspect of quality. In recent years, with the business world becoming increasingly information savvy, organizations are emphasizing on quality in a ‘big’ way. They have evolved several quality systems and procedures for standardizing...
The article focuses on " Quality.” At its simplest level, quality answers two questions: 'What is wanted?' and 'How does one do it?' Accordingly, quality's stomping ground has always been the area of processes. There are as many definitions of quality as there are quality consultants, but commonly accepted variations...
The ISO9001: 2000 standard identifies the techniques of policies and objectives primary tools of top management to direct the organization toward its quality goals for the products and processes of the company. The quality policy is a general statement made by top management that it intends to achieve quality because...
Quality of a product or service is measured by its reliability among the target audience and its conformance to performance standards. Total Quality Management TQM is an approach towards maintaining quality of processes and systems in an organization. TQM calls for checking quality at every stage of product development rather...
Quality of a product or service determines its acceptability and profitability among the target audience. In the contemporary business era, intense competition and dynamic environmental conditions have made the quality paradigm very significant. Organizations, increasingly, are focusing on enhancing the quality of their systems, processes, and products. The paper examines...
Quality of a product or service is determined by the extent to which the product or service is able to satisfy the needs of the consumers. In contemporary business era, with the consumers becoming increasingly informed, the significance of quality has increased manifolds. The different dimensions of quality include safety,...
This article mainly focus upon Quality Assurance. It can be defined as, all those planned and systematic actions necessary to provide adequate confidence that an entity will fulfil requirements for quality. Both customers and managers have a need for quality assurance as they cannot oversee operations for themselves. One can...
Quality as a component of systems has been around for quite a long time. IT infrastructure support personnel must deal with an ever-increasing number of low quality systems. This article examines whether there is a way to "inject" quality into legacy systems, and ensure that quality is not sacrificed due...
The objective of this paper is twofold: to propose some elements for discussion on the comparative analysis of different quality of work frameworks; and to support the ILO International Labour Organization proposal on the need of and comprehensive quality of employment paradigm embracing the current quality frameworks. This paper upholds...
Quality of a product or service is measured by the degree to which the product or service satisfies the needs of the consumers. Quality is always assessed from the consumer’s perspective. Its focus is on customers and it emphasizes continuous improvement and learning. Benchmarking is the process of measuring and...
Many of the company feel that they know much better about the quality than the buyer. It has been seen that quality is referred as providing good services but the quality is much more than that. It is the change of working together. This article mainly emphasizes upon the role...
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